Hello, can someone help please. I bought a jewl from a seller, the item was not as described, I requested for a refund. The seller says he has refunded me through ebay. I have not receive the funds itis up to 1 month now. Ebay has closed this matter, it says I have been refunded but i have not seen the money. Now I cant contact ebay , either through phone or through email or through the item I bought. I want ebay to signpost me to which account the money was paid into. I have check my account more than ten times , no money. the amount is £194. I am confused I dont know what to do, can someone help please
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