eBay

I cancelled an order within 1 hour of ordering but 2 days later was told the order was posted! This cannot be true so what are my options?  It's impossible to speak to speak to a customer service operator at e-bay which leaves me wondering if it's worth using and use a company that will help in these situations! ... View more

I won an item and agreed with the seller to pay for it in cash on collection (after inspecting it and comfirming it was what I wanted).  The seller is now asking for a collection code, which I cannot find.  Apparently, to get a collection code I need to complete my purchase, but when I click the green 'pay now' button (which I am not sure I should be doing as I have already paid!), I just get sent to 'order details' again! Can anyone help me please? ... View more

I am having problems in typing replies into the message reply box. it accepts one letter only and then you are required to mouse click into the box again to type the next letter this issue is only happening in the reply box, however I can copy and paste into it without any problems ... View more

I want to stop my listing relisting automatically,  from seller hub, I select listing, go to action, remove automation rule.  I cannot then verify the individual listing selected by ticking each little box therefore when I click remove rule NOTHING HAPPENS.  HELP ... View more

Hi, Someone in Canada is interested in an item I'm selling; they have asked if I'd send it with Royal mail as it's cheaper than Global Shipping.  Has anyone on here had any trouble sending to Canada through RM & is there anything else I should be aware of? Many thanks in advance for your help. ... View more

Hi I sold a perfect pair of linen trousers 1 month later buyer sent pics of some tatty frayed trousers saying this is how she received them eBay agreed with her they sent her a return label with my old address on ive not got that address on my account I've searched eBay saying it's what on my account it's only £11 I've lost but it's princeable in fuming eBay even listend to her then I have to pay post to not receive something  ... View more

Hi I want this dolls  ... View more

Your previous message Your previous message Hi your packet was not open i am not looking for a pat refund i and looking the refund of £38.58 yours Billy ... View more

Does anyone have any idea how to contact Ebay please?  I'd prefer to speak to a human but an email address would be okay.  ... View more

Hi and thank you for help in advance.   I found two items for sale that I wanted and both items were sold by the same seller. I’ve contacted the seller and asked if he/she is willing to give me a discount if I buy both items and save on postage as it was sold as separate items. Seller agreed and told me to buy and not pay until he/she send me an invoice. The only option for me to buy and not to pay now was cash on collection, which I did and now seller cannot send me an invoice and I cannot go to collect? What options do we have please, through pay-pal or not sure, what is a safest way for me after I pay so I’m covered for items delivery? Regards Sash   ... View more

Hi I have received a request for a refund from someone who bought something from me 6 weeks ago saying they never received it. I do keep proof of posting for a while and have asked her for the address the parcel was sent to but as yet she hasn't responded.  Do you think 6 weeks is a long time to leave it before querying? Would you refund? Do I have a choice?  Any opinions would be helpful please. Thank you in advance.  ... View more

Item has not arrived  ... View more