eBay

keig_2014

The parcel I returned reached the seller weeks ago,had to open a case cos buyer did'nt answer messages about refund,then they eventually said "just saw your message,i was about to refund you but you opened a case so eBay will pay your refund",and still nothing has been said about refunding me and trying to get in touch is impossible when I don't use a phone,it's automated **bleep**.looks like trading standards will have to step in,this is illegal surely!

teganlevin16

I paid nearly £50 for a dress sold 'like new' which I'm unhappy with, the dress is stained, tatty and ripped. I received the dress a month ago for my little girls christening, I noticed the stains straight away but thought I will get the dress dry cleaned, I've come today to take the dress to the dry cleaners and realised its ripped and really tatty. What are my options ? I've messaged the seller but no response as yet.

emwe_94558

Hi I have ordered a charger and plug, due to arrive yesterday , but still not here . Can't seem to track down the seller ? can you help please ? Price :- £4.75 kind Regard Emma

minx5901

I sent an item 2nd class signed for but it hasn't arrived. The buyer has opened up an item not received case, and when I check it seems I have to refund the buyer if it doesn't arrive. How is this seller protection ? I will have no funds and no item. What is the point of sending signed for? I always was under the impression if you could prove you sent it ie have the post office receipt, that was your guarantee. Please advice, thank you in advance

blackiesocks

There are now so many sellers from China stating that they are in the UK (usually London, because that's the only city they know of), when it is patently obvious to anyone that they are actually in China!! It seems to me that eBay is loathe to lose these sellers, many of whom have appalling feedback ratings. How bad does a seller have to be before eBay removes them for telling lies to and ignoring buyers??

jacqui770

I bought a boiling water tap as bnib last November, in preparation for my kitchen refit. Yesterday the plumber arrived to fit it. Everything in the box looked brand new, the filter, tank and tap. But upon fitting the tap was leaking from inside the body of the tap. My plumber has taken it apart to find limescale build up inside the tap itself. Therefore it's not new. Is there anything I can do about this. It cost £300!!

chloedward_9

Can eBay call me

fdehnad48

Hi I was going to put my iteam for sall , I get massage that I have to update my account , can you help me how to !!

karinnie-2

I have not received my order and the tracking number is fake. Seller does not answer me. I ordered 10 pcs. got only 4 pcs. they came 21-7-2021. But tracking number is fake and seller's account is gone.I want my money for the 6 pieces. I have not got. Order summary Order number: 27-07209-33348 Item number:

londonosprey1

I measured wrong and bought the wrong label with Royal Mail. Can I get refund to put towards bigger postage cost? I got 3.20 small parcel and it measured Medium.

magpies-nest-0623

Hi All, I'm in the process of starting to sell on eBay again after a break of a number of years and would really appreciate a bit of advice on a couple of questions linked to selling internationally please. Firstly although I've read countless posts I've been unable to work out if paying for my parcel to go to the Ebay GSP depot prior to going abroad is down to me or am I able to charge this to the buyer ? Secondly do I need to get an EORI number ? All and any advice appreciated so thank you in advance, Arthur

Anonymous

HI there, For some reason, my ebay account is no longer recognising my email address or ebay login name... I can't reset anything and can't seem to find a phone number that gets me through to an actual person. I accessed an automated chat which advised me to open a new ebay account, but wont this mean I lose all of my past trading history and reputation? I've had the account since 2011 and have never had any problems...?

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