eBay

I bought a boiling water tap as bnib last November, in preparation for my kitchen refit. Yesterday the plumber arrived to fit it. Everything in the box looked brand new, the filter, tank and tap. But upon fitting the tap was leaking from inside the b...

Who is responsible for an item lost by royal mail, the seller or buyer? I am a private seller and posted the item and have the Pop, I have sent a copy of this to the buyer. So do I have to refund the money? Do I chase this up with royal mail?Thanks i...