eBay

Hi  can anyone help? my buyer has not collected her parcel from the post office on time and its been returned to me by royal mail. I've contacted the buyer and she still wants her item. How do I raise a new invoice for the extra postage costs to resend again. thanks  ... View more

Hi i paid for a husk knife a month ago it has not even been disbatched and they wont give me a refund is this a scam ? anyone else had any problems ... View more

Seller has offered to repay me and asked me to close return repay request first,how the hell do I do this? Please it's driving me batty ... View more

seller funded return label has wrong weight category ... View more

I have a buyer who bought a plate and then 2 minutes later sent a message saying that I would need to delay dispatch until after 17th Aug as she is away on holiday. My concern is that to do this will instigate an automatic late delivery mark from Ebay. Any advice? ... View more

I received 4 negative feedbacks from the same buyer each had the same wording eBay removed two Stating ........... "We've removed the feedback as it does qualify under our removal policies." The other two still stand . The Negative feedback states in each case ...... "Records as described but postage unnecessarily excessive as they arbitrarily refused to send 2nd class, rather than 1st, as requested, also refusing to explain why they refused. Poor communications and extremely poor customer service." I did not offer a 2nd class delivery option on the listing . Item's sent Signed For next day delivery . At 37p less than the actual cost .  As regards poor communication it is me awaiting replies . As regards poor service , it was next day delivery . Is this feedback  in fact libel from a competitor ? Why have eBay not removed all 4 negatives ? Should I take action outside eBay for libel ?   ... View more

I have 2 items for sale via auction.   Buyers have been asking me for a buy now price.   I have been giving the price and have a buyer.   How can I send an offer to a buyer. ... View more

Hi  My account was suspended, I didn't receive any explanation about why or how to fix it. I opened a second account and was restricted. I used the chat and the costumer service told me the reason for the restriction was that this second account being linked to the first one that was suspended. I asked how to fix it. The operator wasn't able to explain. Therefore I ask for a call from the costumer service. A second operator called me to say the same things of the previous one and adding that basically I will never be able to buy or sell on eBay anymore. Now maybe it is me, but I think it is completely ridiculous an unjust to be suspended, without an explanation and without having any chance to clear and fix the issue.     ... View more

I've returned adamaged item and have only receievd a partil refund from the seller as he claims I damaged it.   I'm trying to open a case to ask eBay to step in and help but the link doesn't seem to be working. Is there any other way to contact eBay about this problem?   Thanks ... View more

ebay only shows my purchase history from the last two / three years but need to find an item I bought in 2018 - can anyone tell me how to access an earlier purchase history?  ... View more

Please can someone from Ebay make themselves available to discuss this with me please? ... View more

I linked my nectar card and ebay account years ago . However I can't get the points obtained through ebay on to my ebay account. I have spoken to nectar and they said its an issue with ebay and not them. Any ideas ... View more