27-07-2021 7:36 PM
Please can someone from Ebay make themselves available to discuss this with me please?
Are you saying that you have bought something that's faulty, and that's all the seller is offering?
If the latter, you don't need to discuss this with the seller or eBay. Just read and use eBay's money back guarantee: https://pages.ebay.co.uk/ebay-money-back-guarantee/
EBay cannot instruct the Seller to give you a Discount. Maybe you don't meet the criteria?