eBay

EBay closed down my discussion of a compensation payment due to no activity for 21 days but my last email was 21st july ... View more

Hi all,    Random items, mostly from China, have been arriving at my home address for the last two weeks.  These items are NOT being purchased through my own eBay account and are addressed to a different name.  I've tried looking up the name with no luck.  Any advice on how to notify the buyer or eBay to prevent further packages being mistakenly sent?   Thanks.  ... View more

Today, I received this email.  But I can't see how to ""Change automatic payment method" listed under Payment methods for Seller Fees. " I did get that far though, completing stage 2. The email header warned  "Action Required -- Credit/Debit Card Expiration Reminder" This is the email I received:   This is a courtesy reminder that the following credit/debit card on file for your eBay account will soon expire: EBay Account ID (                            ) Card: (                       ) Expiration Date: (     ) Date Reminder Issued: 17-Jul-21 In order to receive uninterrupted service, please update this information. To update your credit/debit card information: 1. Go to the eBay Home page. 2. Click the "Account settings" (under your name in the header at the top of the page). 3. Click on "Change automatic payment method" listed under Payment methods for Seller Fees. 4. Follow the instructions for updating your payment method. Thank you for using eBay! Regards, eBay (UK) Limited. ... View more

Hello.    I accepted my buyer's request to cancell and refunded a full amount.  I had already purchased a label and so I need to void it.    The problem is that it is not listed under "postage labels" although I purchased the label through eBay system.  Does it mean when I cancelled the order, eBay system automatically cancelled my label so that I do not have to cancell it matually?   Kind regards         ... View more

Purchased a item JBL end of may, it was dangerously hot when recharged for first time, never used the item but tripped my circuit board each time plugged in. Item sent back, acknowledged receipt of return so as eBay. PayPal say it's EBay to manage but had no refund and case closed. Item and seller has disdapeared from purchased list but acknowledges returned. What can I do, eBay not interested. ... View more

so i'm selling proxy pokemon cards, i know that they are, the buyer does, but ebay keeps taking it down for counterfeit, im not passing them off as real cards, they are fake cards that im selling for cheap specially for the art on the card, what do i do? ... View more

Hi I accepted a Best offer on a jetski.... I contacted the buyer and asked him to contact me to arrange collection. The sale was cash on collection. So he could see it running and be sure he was happy with it. He said he would have a look at his work schedule and get back to me. Next day he's says he's very sorry his partner says they haven't got room to store it. Can I cancel the order. I thanked him for waisting my time and pressed cancel an order... Reason buyer requests cancellation. It now says I have initiated a refund and when it done they will relist the item. I only cancelled the order.... The buyer has payed no money and not attempted to collect the item    ... View more

I have agreed to combine postage for a buyer who has purchased two of my auctions - I need to amend one of the invoices to take off the postage - how do I do this ?       ... View more

Hi has anyone else experienced as a seller buyers claiming they have not received their purchase.  I have been a seller on eBay for quite a few years however in the last few months I've received 3 emails from 3 different purchasers claiming they have not received their item.  I am definitely NOT for one moment saying they are being untruthful and would never assume so. Two of the parcels were posted on the same day from my local Post Office.  I do have proof of posting and have been in contact with the Royal Mail who unfortunately were not that helpful and I'm still waiting for an outcome.  As it's the first time I've experienced this in all the years as a seller I was just wondering if anyone else had been through the same.  ... View more

Can I block a previous buyer in messaging me ? ... View more