Community Platform Discussion

Community Platform Suggestions & Feedback

Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...

HMRC

Hi there Does anyone know how far back, the historical information goes, that Ebayhave submitted to HMRC?? To be honest i'm bricking it at the moment.regards c4ri4n

return came back damaged

Good evening , i sell 1 month ago a phone i sell it for part because it was blocked and about a couple of day later the seller request a return , he said that the phone was blocked mdm and the camera was blurry so he send back the phone very well pac...

postage

Yet one more seller with the VA tracking number not recognised, ended up with a proof of posting certificate,well done eBay, perhaps you can explain how we are going to get paid ?

Buyer returned item now lost in post and funds returned to Buyer

Buyer sent item back through Royal mail but item now lost. Refund sent back to Buyer. Have started 2 claims through post office and no response nearly 4 months on. Ebay no help whatsoever.

Feedback Link - Request

Hi All, Not sure if eBay Dev's monitor this section, or where to submit a website suggestion... With feedback being such an important aspect of the eBay model, it would be so much more convenient if there was a direct "Feedback" link under the "my eB...

Negative feedback from a buyer who kept the product

I'm having an issue with one of my recent sales on eBay. A buyer left me negative feedback, claiming that the item was not as described. Interestingly, the buyer kept the product and did not attempt to contact me or ask for a refund. I have sold seve...

Prohibited Items

I was under the impression that edged weapons, bladed articles, were prohibited on ebay. I reported a bayonet being being described as a relic letter opener and was informed that it did not contravene listing practices !The listing was for a bayonet ...

offers

Does Ebay charge you if you put your item open to offers? I did it once and got charged for doing so, plus their transaction fees.Many thanks.

item returned back due to incorrect address

hi all I sent an item in good faith Royal Mail international signed for, to an address in Toronto Canada. It has been returned as the post have said the address is incorrect.. "Incorrectly addressed. Returned to sender." I used the address supplied b...

Defects - Resulting from eBay / Shopify App Errors

We have had 4 defects over the past year and they have reduced our seller rating from Top Rated to Above Average. The defects resulted from using the eBay Shopify App (which has been discontinued by eBay). In short, the eBay app failed to update stoc...

Simple Delivery. Argh…..

I hate Simple Delivery. Why change your original postal services. It was easy. Everyone knew where they stood, I along with very many others are leaving eBay after many years!

Lowest price Royal Mail Large Letter on Simple Delivery is excessive

I just sold a low cost item for which I had listed the Royal Mail postage as £1.90 (large letter on-line rate). Under "Simple Delivery" Ebay has changed this to, and charged my buyer, £2.70. I know this is only 80p more but for a sale of a couple of ...

The new fees to be added to buyers are way to expensive

The new fees to be added to buyers are way to expensive, I am a seller & eBay think we are dumb, wow !! no fees for sellers lol , but just double the fees and put it on the buyers end will still mean I would have to sell an item for the same price if...

Selling bespoke paintings on eBay.

I wish to sell bespoke pet portraits on eBay. I have drafted an ad. but am foxed by how I get paid. Buy it Now would infer that I get the money right now but that is imposible with a bespoke painting as it wont be completed until after I have a photo...

New way of doing ebay is over my head

The new changes in Ebay have me confused and I don't know how to do things. I am used to listing the "old way" and found that I had ok sales, sometimes however the sales were slow. But this new way I find it all over my head as I am just a person who...

Why has eBay taken away custom delivery for items 100-250 grams- costs more to send than item cost

Why has eBay removed custom delivery for items 100-250 grams. Now some of my paperbacks cost as much if not more to send then to but especially small digest size booklets.? Also magazine listing do not allow you to put down size so have ended up putt...

Resolved! Shipping costs

Hello, I used to be able to dictate my own shipping costs so I could cover the cost of packaging and getting to the post office. Since eBay introduced simple shipping, I can no longer do this and I’m losing money as their labels aren’t sufficient to ...

Mersaging

It seems eBay in their infinite wisdom have decided to prevent direct contact between buyer and seller, you can no longer exchange details about your item I.e. letting them know you have shipped it and thanking them for their purchase in other words ...

Why are sellers so badly treated on Ebay?

Legitimate sellers have to deal with the rise of bad faith (which, honestly, has always been a problem) buyers- return requests for products that matched what they were looking for (they might claim it isn't what they wanted but the product descripti...

Resolved! Sign to End Evri

If, like me, you've had enough of the poor service that Evri gives, 99% of the time, then sign this campaign to help end it. https://www.change.org/p/shut-down-evri-hermes-in-the-uk?source_location=searchThere is also a Facebook page dedicated to thi...

Unbelievable but true.

ordered an item from a seller that I have previously ordered from in the past on several occasions. Never any problem and received the items. This time they posted an order through Royal Mail via Amazon. When I checked on the tracked delivery it says...

Change my listing in seller hub back

why do u need change things that doesnt need it. I would like my old listing in seller hub back as the new one is awful. writing massive i dont have my schedule or what im selling also amount, without clicking in to active page.

Integrity and ebay

It appears to me that integrity both on the part of buyers and sellers has slowly dropped since internet trading began. Is there still a place for Ebay in this new world value of capitalism at any cost?

ive noticed not many people send me offers if they do its an insulting one

My prices for my items are fair based on what others sell similar items for but i dont seem to ever get a realistic offer just stupid almost half price offers which are ridiculous and insulting , no where near a best offer.ebay constantly send me sen...

Feedback

I would like to be able to understand why/how eBay thinks it's helpful to have a recent or relevant feedback option.?? I can't get my head around that from the options eg posistive, neutral or negative eBay thinks one of these is relevant but to what...

What Are The Reasons Behind So Many eBay Businesses Failing?

What do you think are some of the top 5 reasons why eBay businesses fail? This was covered a few years ago, but I think that new up to date information could help people.

Postage deducted from my earnings when buyer paid?

I got completely stung on an item listed with free P&P when the buyer opened up an item not received and ebay found in their favour, losing both the item and money from the P&P, so I immediately changed the P&P on items for sale to buyer pays, so thi...

All good things must come to an end.

Well it was fun while it lasted, Ebay used to be a great platform for selling/ buying but not any more. The high heid yins will no doubt say some utter bull word salad such as "these strategic changes have been implemented through listening to our me...

Complaint refund

Hi could someone please help me,i sold an item on ebay,and the buyer made an offer so I expected the buyer paid for the item then I wrapped the package up really well so I messaged the buyer saying I would be posting the package the next day which I ...

Seller protection idea

Hi all. After yet another buyer not reading the description and complaining about an item I’ve sold, I just wanted to rant. I am so fed up of eBay not offering sellers more protection when it comes to disputes. It seems like eBay doesn’t really give ...