UK Seller News: April 2025
Stay ahead of the curve with our latest updates.
Forum Posts
Community Platform Suggestions & Feedback
Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...
Lable
I’ve recently sold two teams an paid for both of these postage labels on these and then took em to post office however there teams that I paid for the labels have disappeared and it says the two things I’m selling has been dispatched anyone know how ...
community.ebay.co.uk doesn’t support a secure connection
This is kinda new to me -is there a risk ?Is it with in ebays remit to solve it?
Evri useless
Do not use Evri or you to will receive such a message from them, “”your parcel has been damaged beyond repair” NOTE , this was an iPhone so more than likely stolen. Note if you are forced into using the new eBay simple delivery ,you can opt out of Ev...
Fake Nike Vaporfly shoes
I have purchased some Nike shoes off of ebay, they had an authenticity guarantee with them.These should be carbon plated sole shoes. The shoes that arrived were a cheap copy.I reported this, ebay through AI decided there was no case to answer.I appea...
Buyer Protection Fee, why oh why!
So as with most sellers on here, my sales have dropped significantly, from 20+ items per month (as a private seller) to now not even 1 sale per month. I received a message from a buyer today after they had asked what my lowest offer on an item would ...
Buyer Protection Fee explained
Lots of upset about this so here is my summary of the key points and why I am considering ending 24 years of selling on Ebay:1) Ebay is losing customers to Vinted and other market place sellers and seems to be copying Vinted policies such as Free Lis...
New Payment System - Buyer Protection Fees Deducted from Offer Prices
I have just accepted an offer of £275 for an item and it subsequently sold. However when I received the order details I find that ebay has collected an £11.27 buyer protection fee from the buyer, and deducted it from my £275 offer price which I accep...
Is simple delivery mandatory now or not?
Is simple delivery mandatory now? Cause I know it was meant to be from the 15th but as of now the 19th.It is still on my listings showing as optional.I am at a dead end. I am considering leaving eBay for good. I’m currently unsure of what to do.I am ...
Private seller with “update your account details” in red on your selling page? I’ve been through it!
Okay, I’m gonna tell you what happened to me after I saw the dreaded red banner with “update your account details” in my Sellers Hub. So pretty much immediately after my 28th sale I get the dreaded red banner saying “please update your account detail...
Used Evri as dictated by Ebay Parcel delivered yet still funds not released....
Used Evri as dictated by Ebay Parcel delivered yet still funds not released.... So after nearly two weeks ebay still do not release my money from a sale.As dictated by ebay I sent a parcel through Evri and did everything ebay asked. Parcel arrives. E...
Happy Easter all
Happy Easter everyone. Hope everyone is enjoying the Easter weekend
what to do if company cant be found on Ebay after you purchased something
I purchased an item several weeks ago, first the company said the item didn't clear customs and was returned to them, they asked me what I wanted to do.So I said resend (thought strange as never had an issue like this happen before). They said OK.I a...
Buyer protection fee
Hi there, just wondered if anyone else (private sellers) have noticed their sales dropping since this buyer protection fee was introduced? I've also been receiving lots of low offers - obviously some buyers are offering low to incorporate the fee and...
Ebay news up date on simple delivery
Just read this Ebay news from Eve Williams, General Manager, eBay UK ,blah blah blah just discarding everyone regarding simply delivery. what is the point with having contacted with ebay staff , customer services & Community Mentors (Advocates of eba...
Return label for buyer
Can some one help. I want to send a return label to a buyer in Switzerland ebay on the return says download the label pick a courier. Well I don't know were to start I thought it was going to be easy. No it is not please help.
I don't know whats worse, buyer protection fees or tax declaration for selling my own personal goods
What is going on with ebay are they trying to get rid of private sellers like myself. They adding buyers protection fees making it even harder for us to sell and they making us use their postal services which does nopt cover the cost so we losing out...
Simple delivery (Arrrrrrrrrgh)
Please help.I'm creating a listing for the first time in ages, trying to get my head around the delivery.Whilst creating the listing, and choosing the weight etc . The postage on the listing prior to going live says £7.19 However when I preview my li...
Receiving of unsolicited items
I have received an item of clothing from where and who I have no idea !! The sender's reference number on the label doesn't register anywhere within e-Bay nor his name so I am stumped as to who to send my query to ? Am I allowed to give it to a chari...
Lowest price Royal Mail Large Letter on Simple Delivery is excessive
I just sold a low cost item for which I had listed the Royal Mail postage as £1.90 (large letter on-line rate). Under "Simple Delivery" Ebay has changed this to, and charged my buyer, £2.70. I know this is only 80p more but for a sale of a couple of ...
Resolved! Fake Bullion Bars
Bullion Buyers Beware.Several listings currently spotted with Fake Platinum and Silver 1oz Fortuna and Johnson Matthey Bars.Have alerted Ebay with negative results. They just dismiss it despite me telling them I have collected these bars for 40 years...
Simple Delivery does not list small parcel size so discounts buyers selecting royal mail.
Simple Delivery does not list small parcel size so discounts buyers selecting royal mail. I already have a problem with shops accepting evri parcels with just the large and heavy ones i send on a daily basis so i use royal mail for the small ones. If...
Mark as despatched button disappeared
Just sold an item, and sent it this morning, went to the drop-down menu in order details to 'mark as despatched' only to find this option has disappeared and eBay are steering me in the direction of purchasing there prepaid label. (I don't need a lab...
gone from private seller to business, help needed please
Totally confused, can anyone please help. Ive been selling on Ebay as a private seller and have just paid for a basic subscription at £19.99 a month. Its all so confusing, am i allowed 100 or 300 listings per month? As a private seller i had 300! Als...
Importing Ebay buys from Japan
I'm noting that buying items from Japan does not mean paying VAT or other taxes at the time of purchase. I've also received a few smaller buys from Japan recently, and NOT been charged import duties. Am I being too optimistic to think a Wrist Watch b...
Dodgy return address
I bought a car boot tidy recently, but its not as shown in the photos. Some velcro is missing that is essential for securing the bag to the boot liner, preventing it from falling over. When I started a returns process, the return address is as follow...
Search engine is now rubbish - why
Why is the search engine now rubbish - it is very clucky, keeps resetting and is so difficult to use the filters - clicking one part at a time - older version was great to streamline - now its a complete pain and actually turns you off using ebay at ...
NO INVOICES OR SALES
HI CONTACTED EBAY TOOK 2MIN TO SPEAK WHY NO INVOICES FOR BUYERS WAS TOLD MAJOR PROBLEM AT EBAY DONT KNOW WHEN IT WILL BE SORTED !!!!!!!!!!!!!!!11, PASSED ME ONTO EXPERT WHO DIDNT KNOW EITHER. ALSO ALL UK SALES HAVE HIT THE FLOOR ALSO SOME FOREIGN BUY...
choosing postage
im presently listing some postcards but struggling with postage options, i have selected package size upto 100g / letter and it automatically states buyer will pay rates starting from £2.70 . The cost would never be 2.70 for a basic postcard but ther...
Ebay scam
I see we have a new tactical scam from Ebay themselves today! They tell you there is a balance to spend but when you go through to actually buy something with your 'ebay funds' it says oh you have no funds so choose another payment option !! Hahaha h...
Scrap The New Buyer Protection Its Bad For Business
It seems the new buyer protection additional fees are really bad for business £50 is one thing but £52.31 is off putting. Please go back to charging the buyer the fee so I can ask for £50 and that's what the buyers sees and pays. Ebay is becoming a d...
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