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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

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Ebay Swamped With Cheap Copies

I collect old, obscure and rare books. I've programmed my wants into Ebay - along with ABE and Biblio - but increasingly it seems like time wasted. 99.5% of matches that Ebay send me are NOT for the old antiquarian books I'm looking for but Print On ...

Feedback Confusion

I've been trying to leave feedback for a seller this morning but can no longer access the old feedback page, all I get now is rate the item and a box asking me to review and describe the item in more detail, I no longer have a comment box that relate...

Resolved! Browsing eBay

Hi, Does anybody know if eBay are dispensing with ' item location' ? My main searches on eBay are from the music category.I select 'music' from the home page, Then select 'Vinyl' or 'Cassettes' or 'CDs' from the left column.Scroll past all the (Not i...

Return case put on hold

Purchased an item (jacket) from an EU based seller via eBay.co.uk Package was shipped quicklyPackage was delivered a few days later. On opening the package, it was quite obvious that the seller had sent me the wrong item.seller sent me a jacket but w...

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"Buyer protection fee"? I don't think so. What a scam!

Was just about to purchase an item when I noticed a ~£3 "buyer protection fee". What an absolute scam. As a buyer, I absolutely refuse to pay eBay for the privilege of bare minimum customer service. Foisting hidden fees and extra charges onto buyers ...

Protection racket...?

Who would have thought it? Ebay running their very own protection racket? In other words you pay a bit extra on the side, for EVERY SINGLE PURCHASE YOU MAKE, just in case things get 'broken' or 'lost'... (regardless of whether any kind of claim is ne...

Uk buyers now not allowed to buy from America!

Has any other UK buyer had this problem? I'm absolutely disgusted with eBay for ever implementing it. It's so discriminating and weird. Basically if you're in the UK, you are now no longer allowed to buy from any seller in America, no matter how hard...

just bought on eBay and I saw suddenly a “UK VAT added to price” for the first time is this correct

Hi, I just bought an item on eBay and I saw added to the final price before payment a "UK VAT added to price" to a value of 20%. I have never seen that before in more than 18 years on eBay. The seller is in UK and I am also in UK. Is this correct and...

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  • 305 replies
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New 'improved ' ebay is awful!

One thing I learned ( and taught!) in my long career in senior sales and marketing directorships and teaching posts is, 'If you change a format make sure it's an improvement on what you already have', simple but true. I just can't believe that ebay h...

Am I being scammed?

Looking for a bit of reassurance here. I've been using eBay for long time and never had any issues when buying. Until now. Last Sunday I place a bid on a gaming PC expecting not to win the auction but low and behold i did. The price was pretty low. H...

SDD- HDD storage scam - China products

Too many times I was scammed with storages devices, SDD and HDD. (China made)be carefule of what you bying, low prices with high storing capacity 99% of them are fake.you will lose your data and you wouldn't be able to recognize until the time to ret...

How likely to get a refund?

I bought a perfume last month and upon going to use it for the first time yesterday it doesn't appear to be genuine. (It was a back up which is why I didn’t get around to using it sooner) The seller is no longer registered on Ebay. I've opened a refu...

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have i just been scammed ?

afternoon everyone bit of a strange one here. i purchased a product for £500 after winning the auction. After some back and forth in messages, I was provided with a tracking number, which was also uploaded to eBay. The seller then proceeded to upload...

Courier messed up now l am out of pocket

Help...I do not know what to do next.I purchased a VW seat base from eBay and they delivered the wrong one so they sent me a return label.Fine l packed it the box it came in and put the label on, it was picked up and that was it, so l thought.The fol...

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