Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Please help me
Hello there I have ordered by mistake I have and cancel too but can I cancelled pending please on my bank account
Search - is anyone else finding it as useless as me?
In the past few months I have found the search function to become nearly useless. I often search for specific computer hardware components, I usually use the exact model number, brand name, memory size etc in the search. An example would be "NVIDIA R...
Auto Assistant - NOT working for me - I have two non shows - I need a refund for both please.
First issue :- Order No. 10-11971-02189 order date 21.08.24 - you can check on the website - just says in transit TN ES10028496790910001010001B0N - Seller not helpful - I would like a refund please. The Seller just aid for ME to contact UPS , they do...
items not turning up
In the past, whenever I've bought stuff, I've usually had to wait for it to turn up, which I can live with. The one thing I can't stand is unrealistic delivery dates. For example, it was a few weeks ago when I bought a supplement to the London Transp...
not been paid
I have sold quite a few things on eBay and my last 3 orders I have sent out months ago and still not received the money for them so I need a refund as I’m not getting paid for hardly anything I’m selling
Unable to access individual selling categories
Here we go again why can I not access ebay individual selling categories in the antiques section (ie other antiques/woodenware/silver/metalware) does not make anything you may want to buy or sell for that matter very visible buy having to search the ...
Help
Help , I need to speak to someone and it’s impossible …I’ve just had a parcel almost delivered but couldn’t give it to me as it showed a phone number that wasn’t mine …I’ve checked my info and the correct number is there but DPD showed a different nu...
Refund controversies
Nearly two weeks ago, I accidentally used the payment button on eBay instead of the offer button. I reached out to the seller, who acknowledged receipt of the payment and informed me that he would be refunding me, but I would need to bear the inconv...
Is there a scam where a seller just doesn't send anything?
In the past couple of weeks I've bought the same item (a difficult to find, out of stock everywhere else eczema cream) from two different sellers. One provided a tracking number, the other sent untracked. Nearly two weeks later, according to the trac...
I accidently shipped the wrong item, the buyer hasn't returned the item
I accidentally shipped the wrong item to a buyer recently. After they contacted me and raised the issue, I immediately rectified this by sending the correct item out along with a tracked 24 self adhesive returns label. They said they would return it ...
Resolved! New search format on mobile devices - its appallingly bad!
Has anyone else been presented with a new display when searching for products? I'm using an iPad, so other devices may differ. Previously, I would enter a search term and then be presented with a grid of results that were easy to glance through to se...
Very slow delivery times since the changes on Feb 4th.
Anyone else noticing this?...before the changes were brought in i'd order something and it would be on my doorstep within 2-5 days max...now seem to be waiting well over a week for pretty much everything. Are sellers thinking "soddit,if i've got to w...
paying a fair price
In the nineteen years I've been on eBay, I've seen items go for prices that range from the absolutely steal to the ridiculously obscene; in other words, from cheap-as-chips to daylight f****** robbery. Last night, I saw a Merseyside season ticket fro...
Resolved! Items returned, but tracking not updated - what should I do?
Hi all, In a bit of a weird situation, and would appreciate some guidance on how to proceed (as responses to similar questions on the forum haven't really clarified the situation). In brief, I purchased three t-shirts from the same seller. None of th...
Money out of my account
Hi I ordered something from seller it was for filters for an aquarium the money has gone out of my natwest bank account but nothing has come back for an order so £11.49 has gone somewhere so how do I get it back please
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