Seller News: July 2025
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Forum Posts
Bulk promoted listings now include auction listings ?
Had a couple of auction listings sell that were subject to a promoted listing fee, thats new to me. We promote all using the rule based option and upto now auction listings were excluded, looking at the rules I cannot see a way of excluding them? Our...
Seller made a mistake in listing, asked to cancel but he decides to send it anyway
I bought a Cintiq, and in the description it states touch and pen support. Now I paid, but I wanted to ask the seller beforehand just to make sure it had touch features. He replied back saying it didn't and was relying on the eBay description for the...
Resolved! Postage related issue
Hi The seller has received the attached message asking me the buyer to contact customer services. Neither of us understand why ?
VAT invoice for the VAT charged on eBay's buyer protection fees?
Hello, we are VAT registered and recently bought an item from a private seller, eBay have added the buyer protection fees as expected.I'm now doing the bookkeeping and need an invoice for the VAT that eBay have charged us for VAT. Where / How can I g...
Resolved! Proving my age without a credit card!
I see others have already asked this question (“I do not have a credit card, is there any other way to prove my age to eBay?”), but received little relevant response, with all manner of ‘real world’ suggestions (from joining porn sites, to showing yo...
Category navigation
Well looks like ebay with their recent changes to category navigation have now completely screwed it for both buyers and sellers as when trying to access sub categories from the antiques heading ie other antiques,antique woodenware etc it now display...
Fake tracking
If any one finds themselves in the same position I was in recently here is some advice.I bought an item off Ebay, this included Ebay simple delivery (Evri). The tracking "proof" showed a photo of a package in someones hand, no recognisable background...
age verification...
bonkers cant even buy a hole saw..dont have a credit card..god knows how many years ive been a member..over 3000 100% pos feed back...what the hell coud i do with a 2 inch hole saw that cant be done with a glass bottle from any supermarket....absolut...
3 items in photo's but only 2 received
I recently "buy it now" for some doors for my motorhome kitchen. The pictures on the decscription show the two doors and the shelf that were taken out of a motorhome to fit a microwave. I want to do the reverse, take microwave out and reinstate the c...
Cancellation Refused
I tried to buy a copy of an LP.I always set UK Only on location for the search I wanted a new album and was searching for the cheapest I stepped into an advert and on that page was a better offer. I selected it and paid Then i immediately realised th...
Be careful of the timeframe to open an item not received case or you will get burned
Hi, just cautionary tale on my own stupidity. I purchased a set of lots in one transaction. Package was delivered, opened promptly. It was very nicely packed and I briefly checked about half of it and all was good. Put it aside and then a few weeks l...
seller doesnt have item
I have had two seperate occassions where the seller advertises an item and you buy it. Then they contact you with a story about inventory errors mean that stock wont come in for a week or 2. What then happens is they ask you to wait, they also mark t...
What's with the weird start prices?
Just noticed today that most items, instead of starting at typical amounts, eg. £7.99, £19.99 etc, I'm seeing £17.23 or £22.61 etc.Have eBay done something weird again?
Order not being delivered
So basically on Sunday I bought a gaming monitor, and now it's been 3 days but the delivery company still hasn't received it and I've contacted the seller and he has said he will try to post it but it has been 3 days. What do I do? I'm worried it mig...
Resolved! Bought an item, tracking says delivered, no QR collection code provided
I've an item sitting as delivered according to the tracking, but no QR code for the shop to scan and release the item. I can't find any option in the help section to allow me to address this, eBay keeps treating it like an undelivered item and sendin...
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