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Your February 2024 Seller Update

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What do new HMRC rules mean for selling on eBay?

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Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Is there really NO way to block a seller?

Yes, I know about search filtering. This particular seller uses a variety of techniques to manipulate listings and searches to her advantage - therefore it's very difficult to tell exactly when I need to filter searches to avoid her without filtering...

User avatar by • Member
  • 267 Views
  • 5 replies
  • 1 kudos

Report a listing - what a farce!!

I reported a listing for the incorrect condition category. Item was listed as 'new' but seller put in the description that they'd only used it once. I sent a message to clarify with the seller and they said they would correct it but they never did. I...

feedback

why is it that recently ebay is sending out messages to leave feedback before the item purchased has even been delivered ?

Return label incorrect size

Hi problem with a return. .Seller accepted return and provided label hower the parcel is to big for the label. .They don't seem to be sure how to physically upload a new label to the return case. . They want to arrange a collection from my house .Col...

Feedback error

With the new 'Rate the item' added to feedback it is not allowing you to leave positive feedback with a comment unless you rate the item. How can you rate an item if new and unused. Sill update again.

User avatar by • Contributor
  • 763 Views
  • 5 replies
  • 0 kudos

Bought an item but suspected pirated material

I'm in the middle of sorting out registering a device, and with that I had to contact the manufacturer who then asked me where I bought it from. So I provided them the ebay link and also the issue I had. Now it seems the issue with registering is som...

sellers not sending stuff

Why are sellers not even bothering to send stuff out after you pay straight away its just a joke i think il find another selling platform to buy stuff as ebay just full o scammers now .

User avatar by • Contributor
  • 492 Views
  • 15 replies
  • 1 kudos

Resolved! I used a collection point, but Royal Mail said delivery refused and return to sender. What can I do?

I ordered an item that the seller posted via Royal Mail 1pm next day. I know Royal Mail happened to have tracking issues yesterday, but I was surprised when tracking finally came back online that I saw "recipient refused to accept", and that it's bei...

Resolved! Can't leave feedback?

I want to leave feedback for a seller, but there doesn't seem to be an option to do so on my purchase history or the transaction details. The transaction happened a little under a month ago, so it should be within the 60 day limit. All my other purch...

Irrelevant Search Results

Entered "screw" in search bar. Several car headlight listings appeared before anything with "screw" in the listing title. "Morris minor headlight bezels" does not have screw in the listing title! So why am I seeing this? WYLEX 32 AMP CURVE B 3 KA MCB...

User avatar by • Contributor
  • 146 Views
  • 4 replies
  • 0 kudos

Resolved! Is my international shipping item lost?

I brought a 3D printed 3 inch doll head made of hollow plastic from Illinois to London UK and it was shipped out on the 18th and arrived in the UK on the 25th. It is now April the 9th and it has been stuck in the Heathrow Airport sorting center. Is t...

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