Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
New scam on eBay
I bought an iPhone on eBay and received an alert stating that the item would be delivered the next day. The next day, I received another alert to confirm that it had been delivered. I was at home all day, and I never received anything. I called Royal...
Don't do what I did! Scam
I've been using eBay for years... love it! Got scammed for first time so I guess not too bad. I made mistakes that allowed this all to happen, too trusting I guess. So annoyed with myself as much as anyone, we live and learn though. I wanted to write...
Fake product received
Hello, I have purchased a product which is nothing like the original. I contacted the seller for a refund but they will not refund me. I opened a case, that the product was not delivered on time and wrote the real reason I wanted a refund, this was c...
Delivery from Shein!
So I've just had an eBay order of 3 whisks delivered after about 10 days. Sent from a fulfillment warehouse after being sent from China. The Yodel tracking even stated Shein! So I've paid nearly £6 for an item selling for around £1.50 on Shein. Altho...
This item doesn't fit,find parts that will .
How is it that two identical items,same manufacturer and part number, one above the other in the buyers list, even the same price and eBay advises "this item doesn't fit your vehicle" "Find parts that fit" and yet the other item"fits your vehicle ". ...
Resolved! Renewed Auctions
Evening all. I've been bidding on Captain America Brave New World blu ray (don't judge me) recently and failing multiple times. Three sellers I've tried and each time I miss out. Nothing unusual in that of course. My most recent failure was 20 mins a...
Resolved! Grass is Greener for a Buyer.
I am very unhappy with Ebay now. Every time I want to sign in , I have to verify myself in one of three ways (Text, Call, Email ), despite having provided Nat. Ins number , Trusted device, & Driving License. So,after 21 years thought I'd have a peek ...
Courier falsely claims I refused the item
I bought one item from Turkey. The seller posted it by FedEx. The tracking shows it refused the delivery when in fact the courier was not here. The tracking shows it was loaded on tge can at 7:58 am and I refused it at 8:00am when it takes at least 2...
Ebay sellers or buyers not bothering to leave feedback! A recurring issue!
I have been using Ebay for more than 20 years now - often buying and sometimes selling on the platform - usually things like records, CDs, DVDs, books, and very occasionally other household items (but rarely).However, my main issue of discontent is o...
Seller said postage but then wouldn’t post?
I purchased an item for nearly £300 the seller has postage available on the description. Once purchased he then said collection only. After multiple days of him attempting to tell us when he would be available to collect /not replying/saying late at ...
"Order cancellation failed"
Item paid for on 3/8 Delivery eta on 6/8Item not dispatchedSeller not respondingEbay showed "seller agreed to cancel"Ebay phone support says "seller did not respond"Also says I have to now wait 3 working days to get a refund from a "item not received...
Account not working
I recently ordered three items and only one arrived. I messaged the seller and yesterday, ebay emailed me with their reply. But I can't reply to the seller's message! Every time I follow the link in the email, I get the error message above. Also, my ...
Return for defective item outside 30 day window
I bought a wok on the 18th of June and it arrived on the 27th of June from China for around £53. It was a gift for family and they started using it a few days ago to steam food. It has rust on the inside coating and also some of the coating wasn't sm...
Returned Item Returned To Me
Hi All. I purchased a 'Pandora' bracelet on 30-07. When it arrived I realised that it was not the genuine article so I initiated an 'item didn't match the description' return.I sent it back to the seller on 07-08 & received my refund no problem.Today...
When will my funds be available
now past 9 still havent received my funds, but ive received it for a different order when will my funds come
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