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Seller News: November 2025

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Collection only seller not giving full address

Hi I brought an item on ebay collection only ask for full address just got a message to pick up half way down a street contact mobile number. Tried to cancel buyer refused. what can I do to get money back

Details of old transactions (2010-11)

I'm trying to find full details of some purchases I made around 2010. They are still on my feedback, but have been stripped of the exact dates. I requested my ebay information report but the purchase and selling reports are literally blank. I haven't...

Unknown refund

Hi. I am confused. on 5th November a purchased a remote control for a DVD player costing £5.29. I have just received a refund for this. WHY? It is still suposed to be arriving.

UK-based seller has until 9th Jan 26 to send a CD I ordered on 25th Oct 25 - can this be right?

The title says it all, really. Going through previous purchases to leave feedback just now, I saw a CD that I'd ordered on 25th October and which had never turned up. According to eBay, the item has not even been dispatched. I was going to message th...

Resolved! Wanted items

Where can you request items you are looking for?This must be possible as it also helps anyone wanting to sell items.Thankyou

User avatar by • Contributor
  • 838 Views
  • 3 replies
  • 0 kudos

Click and collect

Ok so I bought 2 suitcases had notification that they had been delivered by evri at the click and collect point but I've only had a code for one suitcase 24 hours later and still nothing for the other one contacted e bay customer services and that sa...

User avatar by • Contributor
  • 105 Views
  • 2 replies
  • 0 kudos

no pick up code

here we go again, my goods sit at sainsburys waiting to get picked up contacted seller loads of times for pick up code, what am I doing wrong ?

I won an item but its not showing in purchases

Hi everyone. Yesterday I won an item, I was the only bidder and when the listing ended, there was no option to pay, & its not showing in purchases. Luckily I had previously added the item to my watch list so I'm still able to see the listing that end...

What has RUINED eBay for you and how would you improve it?

I believe that eBay has been RUINED by the current management/Developers, I have been on eBay for over twenty years, I used to buy every month but now the risk just seems too high. The first thing that MUST be fixed is to respect customers choices in...

User avatar by • Engager
  • 6051 Views
  • 56 replies
  • 36 kudos

Refund refused

Hello I bought a new 12v caravan battery. It came with " 30 days returns". However after about 50 days I discovered it was fully discharged (without being used), so it was obviously faulty. I requested a refund and the seller got me to send several p...

Constant Auction cancellations

Hi All , Does anyone know if ebays doing anything about auction cancellations. I have had 3 items i have been bidding on ended with the Bid canceled by the seller.I am then unable to leave a bad review so it seems sellers can simply waste everyone's ...

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