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Seller News: May 2026

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Resolved! payment for purchases

I get the 'error page' each time I try to pay for the items I have won. It is early morning now and I shall leave it until afternoon. Has anyone else had this problem? Obviously I can access the site otherwise I would not be able to write this, but i...

Trying to open an issue with a seller

I bought an item and paid £4 extra for 1st class (24 hour) delivery but it was sent by the seller 48 hour delivery. I contacted the seller twice and asked seller to refund the £4 (the normal postage was free) but he keeps saying he sent it 48 hours a...

Help, eBay seller claims I sent back wrong item.

Hi, I purchased an gold coin few days ago. Coin was delivered to me at 10.55am. i opened the package, tested the coin with a magnet and it was fake. At 10:57 am ( just 2 minutes after it being delivered) I sent photos and a message to the seller of t...

Resolved! Is Evri killing Ebay?

There are plenty threads with people complaining about Evri, many have replys from happy customers saying " I havn't had a problem with Evri" but if you did then you would find out just what a joke they are.The measure of a company is how they deal w...

User avatar by • Engager
  • 65439 Views
  • 290 replies
  • 46 kudos

Item lost by carrier, evrii

If an item is lost by a carrier, Evri, how long does eBay make you wait before refunding? They made me wait til today (30th) and now it's another 5 days. They said it's still on its way.

Return

Hi I bought something off ebay that I want to return the item was not as described and also faulty I have started a returns procedure but on it I put faulty and not , " not as described " can I cancel the returns and then start a new one ?

User avatar by • Contributor
  • 120 Views
  • 4 replies
  • 0 kudos

Mixed up return labels

I mixed up return labels for an item I bought from a different retailer and was returning to them, and accidentally used the same return label for an item I bought from eBay (printer memory issue). As a result, the item was sent to the eBay business ...

User avatar by • Engager
  • 62 Views
  • 1 replies
  • 0 kudos

I can't verify my age because I do not own a credit card...

I went to purchase some fabric shears, to cut canvas, at checkout ebay halted me with an age verifcation banner, however I can only prove my age by providing credit card details - debit cards aren't permitted. I don't own a credit card, this is by ch...

User avatar by • Contributor
  • 162 Views
  • 3 replies
  • 0 kudos

Resolved! Item not received

Hi all, I need some advice, please regarding a watch that I bought a couple of days ago.I was in touch with a seller who had a watch for sale for £400, so I was asking a few questions about it, and they told me it had just come back from the dealer w...

User avatar by • Contributor
  • 1957 Views
  • 31 replies
  • 0 kudos

It's not used, it's broken....

This is ebays definition of used; "UsedAn item that has been previously used. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a floor model or an item that has been returned to the s...

eBay is selling bootleg CD's & vinyl

It's clear that there are a LOT of bootlegs and counterfeit music-related items for sale on eBay, but there does not seem to be a way of 'reporting' the items or the seller. Does eBay allow this activity because any fines that may arise from knowingl...

Ebay-Shipping policy V chocolate teapot

Nothing to see here 18/02/2026 Carte blanche for (certain)sellers to carry on doing as they please, with no repercussions Change the advertised delivery method to whatever suits them bestDon't bother asking the buyer, you've got the cashAs long as th...

Garden plants

I ordered some herb plants prior to buying I asked if it was a particular variety which I didnt want Pineapple mint a nursery should have known which variety they were selling but said it was a variegated mint which was stated on the label but there ...

they sold me a fake JBL product

after discussing that i needed it to link with other jbl products this person sent me a fake which can't link to anything and the controls dropped out when i opened to 'new' product a complete fake of a person and i need a refund of £74.00

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