Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Buyer Protection fee and bidding increments.
From a private seller In the good old days you were able to bid in increments of .05, .20, .50, 1.00, 2.00, 5.00 according to the price. Now with the addition of the buyer protection fee I guess there will be some confusion?
Resolved! Recent purchase, incorrect postcode used.
I bought some boots from a private seller around a week ago. This Wednesday I asked for an update as to when they planned on sending them. They apologised and said Thursday.No dispatch updates so I contacted them again this morning.They apologised, s...
ebay showing items from USA before UK.
So the search on ebay has got a lot worse and now most of the results point to items in the USA with postage 4x more than the original item. I cant filter out the USA. Poor state of affairs so Im going back to Amazon, usually a little more expensive ...
Resolved! Collection code required beforehand?
I am buying a couple of larger items from a seller at the other end of the country so am sending a courier to collect them. The seller is now demanding the collection codes BEFORE the collection takes place and says they will cancel the sale unless I...
Purchased but beware!
I would like to point out thus has been too long, waiting around. Item has not arrived. Tried to cancel a few days ago, just for ebay to reject it. Very disappointed. I don't advise for anyone to put up with time wasters on ebay. I won't put there na...
Re. Charged incorrectly for VAT
@greeny_thing This is in response to your thread titled 'Charged incorrectly for VAT' as I can't respond directly to that thread. Apologies for that. https://community.ebay.co.uk/t5/Member-To-Member-Support/Charged-incorrectly-for-VAT/m-p/7795185#M27...
Item not won
Can you tell me why I didn't win item number 276895536585 last night.My highest bid was £71.52 and the winning bid was given as £70.08. How is that possible?
Why pay for Buyer Protection when I don't need it?
Why doesn't ebay make Buyer Protection an option at checkout? If I buy a relatively low price item which perhaps has a very low risk of being anything other than I expect it to be - such as a vintage postcard - it isn't going to be faulty after all -...
In Post problems
A month ago I bought an item which was supposed to be delivered by In-post. After receiving tracking for a few days the item disappeared mid transit. The seller contacted In-post to be told that eBay need to be contacted to give them permission to la...
I want to change my delevry address
I want to change my delevry address
Unsolicited offers received from sellers
How can I stop unsolicited offers being received? Ebay are using my site browsing history or selling listing to inform sellers of 'interest' and then send me offers I don't want. Unlike offers which I might initiate myself, these automated offers are...
Bought a sttee
Bought a settee turned up faulty.opened a case .seller said theyd replace it.2 days i waited in off work as they kept saying its on its way and would be here each of the days i had off to receive it.they never turned up and i later find not even in s...
Search results for ANY word when should be ALL words
I mean EVERYTHING is going wrong with ebay lately. Even to post this i couldn't see the text box as it was hidden by suggested previous questions. Anyway ebay has ruined the buyer experience again by changing all my saved searches to bring up results...
Ebay sellers or buyers not bothering to leave feedback! A recurring issue!
I have been using Ebay for more than 20 years now - often buying and sometimes selling on the platform - usually things like records, CDs, DVDs, books, and very occasionally other household items (but rarely).However, my main issue of discontent is o...
How many buyers are aware of the new Ebay Fees starting on 4th February?
I'm a private seller and earlier this year received a notification about the introduction of new 'Buyer Protection' fees. I'm also an Ebay buyer (most feedback is for purchases) but have not received ANY warning of the new charges as one. Presumably,...
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