eBay Help
Buying
Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced members.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Your February 2024 Seller Update

Learn more

What do new HMRC rules mean for selling on eBay?

Learn more

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

item

I haven't received my motor bike handle bar throttle lock

Feedback

Why do ebay constantly ask me for feedback on items that I'm yet to receive.I've no idea what to say until I've actually received & inspected my purchases, I consider that good feedback is important & surely it would be far better if it includes my t...

Resolved! Can't verify my age with American Express

I'm trying to buy some cutlery and I got asked to verify my age by entering a credit card. I use an American Express credit card for all my ebay transactions, but I went ahead and reentered my details. It tells me 'A debit card can't be used to verif...

User avatar by • Visitor
  • 528 Views
  • 9 replies
  • 0 kudos

Trading Standards Notification Letter

I have been advised to notify with a letter saying I am taking my purchase case to Trading Standards under the Sale of Goods Act if my case does not get resolved within the statutory 14 days. Where would I send this letter? Will it be to Ebay or to t...

Resolved! Seller using different courier after purchase went through

Hello, I bought an item with £12 DPD next day shipping but when I received the dispatch notification, they provided a royal mail tracking number instead. I assume this means they are using a different courier instead without my consent. I would like ...

User avatar by • Contributor
  • 939 Views
  • 21 replies
  • 0 kudos

Post purchase marketing emails from seller

I recently got an email from a seller, after I bought from them on eBay, offering a future discount & with a link to their own (non eBay) shop. I didn't know that sellers could access my email address, I now understand they can, but surely it's not o...

What’s the scam?

Wife wants to resupply with oil of Olay.its £6.50 a bottle in shops.1 - See it for £4.50 a bottle on eBay and I order 5 bottles.Get a shipped and delivered message within 2 minutes if each other. After 10 days I ask for a refund due to non delivery. ...

When bidding on an item

Recently when Im bidding on an item the timer runs down and I win the auction, only for the clock to reset to 59sec giving other bidders the opprtunity to put higher bids in and win the auction.This is a regular thing and I want to know why EBay are ...

Stopping sellers using Evri

I am sure there will be many like me who are bemused how Evri are still in business. I have had delivery after delivery fail or arrive late and nothing gets done because sellers keep using them.I just did a Trust pilot search on Evri UK their one sta...

Adding to basket issue

Hi marco@ebay In relation to the basket issue i raised on weekly chat here is a link as requested https://www.ebay.co.uk/itm/155001741647 So for example if you choose the 10mm wide ribbon with a length of 10m enter the details in the personalisation ...

Got buying related questions? Start here:

Featured Posts

View All
Top