Buying
Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced members.
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Resolved! Package damaged in transit - seller asking for my address

A package I ordered is showing as "damaged beyond repair" on the tracking, and has not been delivered as a result. After contacting the seller about this, they are asking me to confirm my delivery address to "resolve this issue as quickly as possible...

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  • 2 replies
  • 0 kudos

Item not received

Hi community, is this normal? My package departed from Airport on January 1st 2026 and still no update since then. I still haven't received any tracking number from a local carrier. Thank you.  

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Resolved! Does this feel dodgy to you?

Hi there, Bought a PS5 on here following a lovely ebay voucher. Bought on the 28th Dec. Simple purchase system. Royal mail tracking created. Tracking shows the sender is dispatching the item the same night. But no update since then that it's been pos...

Seem to be unable to leave feedback on some sellers

Basically when I go in to my purchases & try to leave feedback for items I've bought, some will allow me to leave a pos/neu/neg for the seller whereas other purchases don't allow that, instead wanting me to review the item itself. I had a terrible ex...

New scam on eBay

I bought an iPhone on eBay and received an alert stating that the item would be delivered the next day. The next day, I received another alert to confirm that it had been delivered. I was at home all day, and I never received anything. I called Royal...

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  • 52 replies
  • 3 kudos

Refunds don't include eBay credits

It's discouraging me accepting eBay credits as refunds because if I have to return an item I never get these eBay credits back used to buy an returned item.

Click and collect drop down at check out

High 5 to you all, I'm trying, in both sences. First to obtain in exchange for payment and secondly sellers trying my patience. Several sellers when messaged asure me that they offer inpost to the exact inpost parcel shop that I name, but the only cl...

DHL is not delivering the item arrived in their delivery depot

The tracking shows the item has arrived in the local DHL depot almost 10 days ago, but they are not delivering the good, and everyday the tracking appears as the item scanned in the delivery depot as "arrived in the depot". The seller is in England a...

Resolved! Seller partially refunded without communication – want to return remaining item as well

Hello,I would appreciate some advice on how to proceed with this situation.I ordered three whisky miniatures, but only one item was delivered. I contacted the seller multiple times to ask whether the items were shipped as a multi-box, but I did not r...

Return Label

Hi,I have requested a return and the seller has said they have sent a return label. Where do I find this as I have had no emails and have checked all the message history and nothing is there. I have asked the seller to resend but all he says is he ha...

just bought on eBay and I saw suddenly a “UK VAT added to price” for the first time is this correct

Hi, I just bought an item on eBay and I saw added to the final price before payment a "UK VAT added to price" to a value of 20%. I have never seen that before in more than 18 years on eBay. The seller is in UK and I am also in UK. Is this correct and...

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  • 321 replies
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outermati bidding

Automatic bidding can be over ruled by placing a bid with seconds to spare.Example If the auction ends at say 17-58;02 at the bid of £20-00If a bid is placed before 17-58:00 It will not leave enough time for an automatic bid to be activated and take ...