Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Returned item not delivered but refunded
What happens hereSo I bought a phone of a guy on eBay on Sunday 2nd Feb He sent it I got it Tuesday but the phone has burn in where the navigation buttons are. He tried to blame me for everything even treatening court LOL anyway I sent it back he ign...
Seller wants the item back
I’ve recently purchased some headphones from a seller, they were advertised correctly new and sealed along with a photo and for a fair price.we accepted the buy it now option and the seller sent me the headphones.I have now received a message from th...
Reverse the fees?
Considering selling is now free, and the fees are just paid by the buyer via this daft new protection scheme, has anyone thought of just refunding the buyer the fees? I might do a test! "Buy this item and I will refund you the 75p + 4% new buyer prot...
I'd like to be able to block sellers so I don't buy from them again!
Not much to add other than when I buy items and aren't satisfied with some element of the transaction, perhaps condition wasn't as described, or the seller was rude, or the seller was so slow to post, or the packing was dire and it was pure luck that...
Item not as described after collection
More of a rant really. I won a auction for a whole kitchen and went off sellers description and uploaded photos. Due to the items location and size I had to order a man and van to collect which again added costs on to purchase. I gave the 6 digit col...
Buying a watch through eBay authentification
So last Friday I found a watch I wanted listed as an auction, it only had an hour to go with no bids. So I placed a bid and then won the auction, but within minutes the seller cancelled the transaction saying the item was no longer available, this wa...
Resolved! I'm feeling uneasy buying
I've been buying on Ebay for over 20 years, but my last two purchases have been a disaster! In fairness, I've been refunded for the items, but I'm uneasy about the amount of private sellers too lazy to post to buyers. You may think that as an experie...
Returns
I recently purchased 3 packs of Tassimo from a seller, none of which arrived. However, when I contacted eBay with my problem I only received a refund for 1 pack and when I try to appeal this all I get is that this case is closed. I was just wondering...
Sick of the amount of fakes now on this site
What is happening with eBay? I’ve never had any issues with fake goods on here before and have happily bought high value items like watches on here for years. Last three transactions I’ve done all ended up fakes and refunded or not completed. What is...
Apparently I "authorised a payment to eBay Commerce UK Ltd"
I made an offer on an item where I said I would pick this item up and cash on collection. Seemingly my offer was accepted and inadvertently without any clicks of buttons, I've paid for this and postage too. Since when did an offer, and acceptance, co...
eBay incessant rejigging their listings (and selling protocols)
I wish to go eBay would stop pissing around rejigging and no doubt ‘refining’ how they list some items (especially mobile phones) and how we can filter results. Filters are very useful to stop wading through all kinds of irrelevant stuff, but now unl...
Postal Tracking? Your havin a laf
Any items I buy recently are pretty slow to arrive if they come at all! Never get any tracking details showing and the tracking number supplied is never recognised by post office.Is there something I'm not aware of to get tracking details when the pu...
Resolved! Seller in Spain asking for passport details?
Just been asked for my passport details from a seller that I purchased a small inexpensive item from. I don't have a current passport as I've not been out of the country for over 20 years and never had this request before despite buying several items...
Buyer increased price of an item by £61:00 when it was in my basket Is price gouging allowed
I put an item in my basket the item cost £19:00Other sellers had the same item for sale from between £20:00 and £28:00I did not pay for the item right away I waited a few hours and when I came back to pay which was still in my basket the price had in...
Shipping query. Why can't I bid on items that have no shipping option for my country?
As it says above, Why can't I bid on items that have no shipping option for my country of residence ?I can travel to pick up an item as I have done many times before.Or I can have a friend who lives in the country where the item is located and this f...
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