Buying
Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced members.
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Forum Posts

Bought an item by mistake...

Tried asking seller to cancel and refund as I had purchased it thinking it was something else. Seller refused. It has now been at least a week and no sign of seller posting the item. I got to wait until the 22nd before I can open a not received case....

User avatar by Conversationalist
  • 170 Views
  • 2 replies
  • 0 kudos

Resolved! EVRI LOST MY PARCEL,BUT REFUND REFUSED

I recieved an email from Evri to say my parcel had been delivered at 10:00am,but it wasn't delivered to me.I checked the tracking,and the picture shows my parcel in a food bin outside a house - but not my house.I put in a claim to Ebay,but they refus...

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User avatar by Not applicable
  • 520 Views
  • 5 replies
  • 0 kudos

Why are my returns becoming cases immediately

I buy a lot from eBay and thus have 1 or 2 returns where the seller lied about the item being new and it was used. I want to return the item but eBay makes the return a case immediately and then refunds me without option to send the item back. I don’...

Resolved! seller wants unreasonable deposit

I won an auction for a motorcycle for£4310 I offered seller £310 deposit, asked when was earliest I could collect and pay £4000 remainder, seller says he wants £2000 deposit which I feel is unreasonable and unsafe to do so. In the auction description...

Dispatch

I bought an item over 10 dayx ago which has not been sent. I raised a query with seller who has said I was aware they were away until the 5th April and I said I would wait. I have had no communication from the seller at all and was not aware I would ...

Not

The tracking ID related toy order shows it has been delivered to Ireland, I'm in England. Seller said sometimes tracking ID is incorrect then sent me a message with a random picture of my supposed parcel (parcel doesn't show my name or address) with ...

Fraudulent fruit seller

I ordered some tropical fruit on eBay yesterday without checking the sellers feedback. They are advertising the African cherry apple. The pictures in the listing looked AI generated. I got an email 2 minutes later, stating my order was being packaged...

User avatar by Conversationalist
  • 278 Views
  • 4 replies
  • 0 kudos

Trusting sellers, who ask you to close a case

SNICKERS HI PROTEIN LOW SUGAR BARS DARK CHOCOLATE PEANUTS 12 x 57g SNACK BOX£22.50Unit price £22.50 I opened a case on the items which never arrived .This is the messages from the seller and myself below.Seller message (3rd March 2026)"Dear customer,...

Pay by Bank is now available

talk about losing there minds! now they claim its a option, but how long before they force this on us. in order to buy and pay for item. they want you to select bank and then sign into your bank. then bank may send you a verification code which then ...

User avatar by Not applicable
  • 2902 Views
  • 14 replies
  • 4 kudos

Whatsapp?

First sale on ebay. Seller has messaged me asking to arrange delivery by whatsapp, which - obviously - I won't do. Just wondering how red a 'red flag' it is. Should I report and get the arrangement annulled straightaway, or is that too nuclear? Buyer...

User avatar by Contributor
  • 397 Views
  • 10 replies
  • 0 kudos

Faulty item unable to get refund

I bought some Brita filters and there is definitely an issue with the products legitimacy as the water is simply tap water - no filtering whatsoever. The item has been removed since due to some violation, and has declined my refund. How can I get eBa...

Resolved! Phone purchase with personal information on it

I bought a phone and when I got it the packaging was flimsy and the previous owners details were still in the phone including texts and personal details. I was happy with the phone so I left positive feedback but noted the packaging was flimsy and th...

Age verification

I do not have a credit card to verify my age. What can I do?