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Seller News: August 2025

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Seller won’t cancel my cancellation request

I bought some bag by accident which then turned out to be fake after being authenticated through pictures and then now the seller isn’t posting it because it most likely doesn’t exist as they've relisted the same bag with the same pictures and for a ...

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Resolved! Selling Policy...waste of time ?

As I am currently experiencing a problem with Evri, whose driver refuses to deliver to my home. (rural but ALL other couriers have no problem), I always make sure anyone I buy from wont ship using them.I felt that with the new seller rules I could be...

Buyer messaged 4 days after sale to say can't post for 2 weeks

Hi all, As per subject I just bought a high value mobile phone, and on the day it was supposed to arrive, I received a message from the seller saying sorry i'm away on business and can't post phone until 5th August which is 2 weeks after the sale dat...

Prepaid labels

How do you get your prepaid labels and can I take them to the post office I have sold item &.can't get prepaid label thanks

Faulty product purchased February 2025

I bought a radio unit for my car in feb 2025 this year. It was installed by a professional the unit is now no longer working and will have to replace I accept that the cost of removing from vechile and re fitting is mine however the seller is only of...

Unable to return product or activate warranty.

Hi, please help! I purchased this stereo for my car from a Chinese seller in March, it initially worked fine with no problems however the product recently has been malfunctioning to where the sound has basically stopped working on it. I did all the c...

Counterfeit Watches

I purchased a Tag Heuer watch for $1,100, ten days ago and found out that it’s a counterfeit. I reported it to eBay, then filed a dispute with PayPal. I reported the seller’s listing, but, within minutes eBay replied - “We looked into your report and...

Resolved! Click and Collect

Hi,My preferred 'click and collect' option is Argos in Sainsburys. But whenever I try to purchase certain products this is not an option and gives a random newsagent instead. Is this a seller option or ebay?Thanks for any response.M.

eBay expert disaster

I sold a diamond tennis bracelet today , l had it valued and the jeweler wrote a report of the clarity of the diamonds I sent the bracelet to the eBay expert for it to be verified before it goes to the eBay buyer the EBay expert said the clarity didn...

Delivery beem a ebay menber for donkeys years

Only never had odd item fail to turn up and that was years agoRecently moved out in the sticks rural areaCut to chase courier ERI claim to have delivered item to my address letter boxWas sent email item deliverd checked nothing on a sunday which i th...

Ebay Company -Seller Scam

Seller states 24H postage.After a few days i cancel the order.Ebay states i have to wait for,i dont know how many days for a refund.Tried to contact seller,no communication. Honest opinion,if you can buy from dealer,do it,save yourself the stress.See...

Item not received

On Summary Evri states parcel delivered 29-6-2025 to my address Not true .I found Seller very helpful .as it was a Charity I informed them I don't want a refund .I was interested to find out, what would be the outcome ,so I got Ebay involvedOn 24-7-2...

Fake watch

Buyers be ware EBay authenticity scheme is a scam they let fake watches go through and then when you get it checked by the manufacturer they still say it’s genuine!!!!!unbelievable in the extreme!!!do not think this is a one off be careful what you b...

Resolved! Global Shipping Item Damaged in Post

Hi there, I'd really appreciate some advice. I received a poster in the post from the US yesterday sent via the Global Shipping Programme. As soon as I saw it I was worried as the tube looked crushed. Upon opening the poster has creases and damage on...

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