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Seller News: May 2026

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So what do you think has happened? (unexplained delivery errors)

I made a purchase on the 2nd, goods to be delivered to a pick-up point. On the 10th Royal Mail tracking showed the goods hadn't left the post office the seller left them at. Not looking good so I opened a case explaining this, no response. On the 12t...

Returns Question

So I bought two items from ebay (jet wash nozzle parts). I bought them because I thought I had lost them.Only after I bought them I found them in the boot of my car ..after cleaning it. So I started the refund process on the two items.The seller to s...

Should i report these - totally inadequate packaging

Just looking for advice, these items arrived from two different sellers today, with one being forced into a communal letterbox (Avermedia Capture card ) in just a small hardly padded envelope, the other couldn't be bothered to even put anything to pr...

Seller said they will refund a collection only item due to me not been able to collect,but no refund

My mistake, I clicked a collection only item and clicked to buy, once I had spotted my mistake around 2 minutes after making the purchase, I messaged the seller and explained my mistake and would they be able to post it instead...they said sorry no, ...

Resolved! INR and unsure of how to proceed

Bought an item on the 8th, seller dropped it off at the Parcelshop the same day, my estimated delivery was the 17th March, Evri said my parcel would be dropped off at the parcelshop on the 14th except it wasn't (this is due to it being a Post Office ...

URGENT: Seller Fraud & Connection Reset Error - Return ID 5314637300

I am locked out of ebay.com by a PR_CONNECT_RESET_ERROR.Transaction Details:Item Number: 197385907807 (Xiaomi 13 Ultra)Return ID: 5314637300The Fraud:The seller in China has failed to provide a prepaid label after 6 days. Instead, they just provided ...

User avatar by • Contributor
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estimated delivery dates

Two weeks ago, I was supposed to receive to pairs of tights from a seller. These are tights as worn by air hostesses and I buy them quite a lot and usually they arrive pretty quick...not this time. The estimated delivery date that some clown at eBay ...

Extremely long delivery times from USA

Is anyone else experiencing very long delivery times from the USA? I remember the delivery times were way shorter before the Global Shipping Program and the Glendale Heights/Melrose Park farce. Before the GSP I even had one delivery from the states g...

Return - refund not received

I made an order on 30 Jan for an item worth £1,000+. It was faulty and so a return was arranged with the seller. The seller accepted and I returned the item on 11th February.It got held by customs for some time despite being Special Delivery 1pm, but...

No clue on what to do

Basically ordered a new phone from eBay as needed one ordered to a store/ shop that I usually order too went to go collect it and they keep asking non stop for id which I don’t have on me in my house which is ages away from where I’m staying which I ...

User avatar by • Contributor
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item not receivced

Hello, purchased and paid for item. It does not appear on my purchase history. Chased seller who gave me photo of it being delivered. The house was not mine. He assured me that the address i gave was the one the item was delivered to ? How is that po...

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EVRI problems (again)

Just to add to the numerous posts complaing abnout EVRI, this article was in today's local (mid-Wales) paper: Hundreds of Evri parcels 'dumped in mud, leaves and dirt' eBay really needs to address this EVRI issue.

Bought an item by mistake...

Tried asking seller to cancel and refund as I had purchased it thinking it was something else. Seller refused. It has now been at least a week and no sign of seller posting the item. I got to wait until the 22nd before I can open a not received case....

User avatar by • Conversationalist
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