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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

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Resolved! Is Evri killing Ebay?

There are plenty threads with people complaining about Evri, many have replys from happy customers saying " I havn't had a problem with Evri" but if you did then you would find out just what a joke they are.The measure of a company is how they deal w...

User avatar by • Contributor
  • 51115 Views
  • 136 replies
  • 21 kudos

Uk buyers now not allowed to buy from America!

Has any other UK buyer had this problem? I'm absolutely disgusted with eBay for ever implementing it. It's so discriminating and weird. Basically if you're in the UK, you are now no longer allowed to buy from any seller in America, no matter how hard...

Return case put on hold

Purchased an item (jacket) from an EU based seller via eBay.co.uk Package was shipped quicklyPackage was delivered a few days later. On opening the package, it was quite obvious that the seller had sent me the wrong item.seller sent me a jacket but w...

User avatar by • Contributor
  • 120 Views
  • 3 replies
  • 0 kudos

Insufficient postage

HiI have sold a photo printer and printed off the shipping label. Postage automatically included in my listing is £7.50. I checked at Parcelforce and if I wish to post the item separately, the cost would be over £18. When I present the parcel for shi...

Delivery Update

Sent a watch it is delivered. Confirmed by the buyer but does not appear on the Ebay site. Royal Mail Special Delivery.

User avatar by • Member
  • 59 Views
  • 2 replies
  • 0 kudos

Resolved! Offer from seller not showing at checkout

I've received an offer with a discount on a watched item. However, having clicked through, the item shows in basket at the original price. I've tried on different devices with the same result. Am I missing something?

User avatar by • Contributor
  • 144 Views
  • 8 replies
  • 0 kudos

How to set click and collect as an option on a buy-it-now item

Hello. I'm trying to set up a buy-it-now listing with eBay click and collect as an option, but I can't get the system to display the click and collect option. I've opted into click and collect on the account settings menu, but it's not coming up in m...

Resolved! Closing a case as a buyer

Hii ordered a item it didn’t arrive so I opened a case , they the company sent the item to return it I have to close the case if they say they didn’t receive it will I not get a refund as I can’t open the case again ? thanks

Resolved! Collecting an item - what to do if item isn't as described

I have a set of wheels I'm going to collect, I've already paid for them and the seller has confirmed they are in good condition. Since purchasing, I've read negative reviews about the company. If I go to collect and the items aren't as described, the...

User avatar by • Contributor
  • 51 Views
  • 2 replies
  • 0 kudos

Resolved! Ebay EVRI delivery stole my parcel

I am a seller who has sold thousands of items through ebay over the years, Now since ebay has started issuing their own delivery qr codes, I thought I might as well use them as they're probably even safer. I sent my parcel with the automated EVRI del...

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