Seller News: July 2025
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Forum Posts
just bought on eBay and I saw suddenly a “UK VAT added to price” for the first time is this correct
Hi, I just bought an item on eBay and I saw added to the final price before payment a "UK VAT added to price" to a value of 20%. I have never seen that before in more than 18 years on eBay. The seller is in UK and I am also in UK. Is this correct and...
Bulk promoted listings now include auction listings ?
Had a couple of auction listings sell that were subject to a promoted listing fee, thats new to me. We promote all using the rule based option and upto now auction listings were excluded, looking at the rules I cannot see a way of excluding them? Our...
last date for opening a case of non receipt
I bought an item from the US on 16th JUNE....the estimated arrival is 23rd June to 2nd July.... am I right in thinking I can open a case for non receipt 30 days after the 2nd July....or is that not correct and its 30 days after payment? can someone c...
Seller had trouble getting stock, now won't respond to me
I bought some Pokémon Prismatic Evolutions Surprise Boxes back in January, and as many people know, scalpers made stock extremely limited in the TCG in the last year. So, I contacted the seller about my items not being dispatched yet, and they explai...
Seller made a mistake in listing, asked to cancel but he decides to send it anyway
I bought a Cintiq, and in the description it states touch and pen support. Now I paid, but I wanted to ask the seller beforehand just to make sure it had touch features. He replied back saying it didn't and was relying on the eBay description for the...
Resolved! Postage related issue
Hi The seller has received the attached message asking me the buyer to contact customer services. Neither of us understand why ?
Can't tracking an item sending by royal mail
Hello, I bought an item from a UK seller to send to Portugal. The problem is that despite being tracked by Royal Mail International, he sent me a photo of the shipment with a PB plus 6 numbers. He has no idea how I can track my order? What should I d...
VAT invoice for the VAT charged on eBay's buyer protection fees?
Hello, we are VAT registered and recently bought an item from a private seller, eBay have added the buyer protection fees as expected.I'm now doing the bookkeeping and need an invoice for the VAT that eBay have charged us for VAT. Where / How can I g...
Proving my age without a credit card!
I see others have already asked this question (“I do not have a credit card, is there any other way to prove my age to eBay?”), but received little relevant response, with all manner of ‘real world’ suggestions (from joining porn sites, to showing yo...
Item cancelled - need info (new to selling EBAY - i just want to be sure of how things work)
Hi all. What I'm going to be asking about is probably really stupid, but I am very new to selling on EBAY and I just want to be sure of how things work. I listed an item (as I do with all my items) as "free postage" / me the "Seller Pays" for postage...
Uk buyers now not allowed to buy from America!
Has any other UK buyer had this problem? I'm absolutely disgusted with eBay for ever implementing it. It's so discriminating and weird. Basically if you're in the UK, you are now no longer allowed to buy from any seller in America, no matter how hard...
Category navigation
Well looks like ebay with their recent changes to category navigation have now completely screwed it for both buyers and sellers as when trying to access sub categories from the antiques heading ie other antiques,antique woodenware etc it now display...
Fake tracking
If any one finds themselves in the same position I was in recently here is some advice.I bought an item off Ebay, this included Ebay simple delivery (Evri). The tracking "proof" showed a photo of a package in someones hand, no recognisable background...
age verification...
bonkers cant even buy a hole saw..dont have a credit card..god knows how many years ive been a member..over 3000 100% pos feed back...what the hell coud i do with a 2 inch hole saw that cant be done with a glass bottle from any supermarket....absolut...
3 items in photo's but only 2 received
I recently "buy it now" for some doors for my motorhome kitchen. The pictures on the decscription show the two doors and the shelf that were taken out of a motorhome to fit a microwave. I want to do the reverse, take microwave out and reinstate the c...
