Seller News: December 2025
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Forum Posts
Item not received
Hi community, is this normal? My package departed from Airport on January 1st 2026 and still no update since then. I still haven't received any tracking number from a local carrier. Thank you.
Does this feel dodgy to you?
Hi there, Bought a PS5 on here following a lovely ebay voucher. Bought on the 28th Dec. Simple purchase system. Royal mail tracking created. Tracking shows the sender is dispatching the item the same night. But no update since then that it's been pos...
Seem to be unable to leave feedback on some sellers
Basically when I go in to my purchases & try to leave feedback for items I've bought, some will allow me to leave a pos/neu/neg for the seller whereas other purchases don't allow that, instead wanting me to review the item itself. I had a terrible ex...
New scam on eBay
I bought an iPhone on eBay and received an alert stating that the item would be delivered the next day. The next day, I received another alert to confirm that it had been delivered. I was at home all day, and I never received anything. I called Royal...
Refunds don't include eBay credits
It's discouraging me accepting eBay credits as refunds because if I have to return an item I never get these eBay credits back used to buy an returned item.
EVRI !! a random photo sent to 40 people in the same area and Ebay side with Seller ?.
Order sent with Evri, a photo of "something" on a concrete step which could be anywhere. Same photo sent to multiple people in the same area on the same day and around the same time. Ebay side with Seller based on a photo which shows nothing but a st...
Click and collect drop down at check out
High 5 to you all, I'm trying, in both sences. First to obtain in exchange for payment and secondly sellers trying my patience. Several sellers when messaged asure me that they offer inpost to the exact inpost parcel shop that I name, but the only cl...
£10 voucher complete scam?
I downloaded the app to get a £10 voucher and there is no sign of it anywhere. Obviously the automated customer service number or chat doesn't allow to speak to anyone so there nobody to guide me how to get the voucher. I am starting to think that th...
DHL is not delivering the item arrived in their delivery depot
The tracking shows the item has arrived in the local DHL depot almost 10 days ago, but they are not delivering the good, and everyday the tracking appears as the item scanned in the delivery depot as "arrived in the depot". The seller is in England a...
Resolved! Seller partially refunded without communication – want to return remaining item as well
Hello,I would appreciate some advice on how to proceed with this situation.I ordered three whisky miniatures, but only one item was delivered. I contacted the seller multiple times to ask whether the items were shipped as a multi-box, but I did not r...
Resolved! Proving my age without a credit card!
I see others have already asked this question (“I do not have a credit card, is there any other way to prove my age to eBay?”), but received little relevant response, with all manner of ‘real world’ suggestions (from joining porn sites, to showing yo...
Delivery times and dates
Ebay may have issued guidance on delivery times but it is just rubbish. The way its worded it gives the seller an easy get out. I bought an item which I needed fairly quickly and bought it on the basis that stated delivery was 3-5 days and it was in ...
age verification
Has anyone managed to get past the age verification issue at the moment.I am trying to buy a canteen of cutlery. I need to verify my age with a credit card.I go to the verification page and get an error and am told to contact customer support. I have...
Return Label
Hi,I have requested a return and the seller has said they have sent a return label. Where do I find this as I have had no emails and have checked all the message history and nothing is there. I have asked the seller to resend but all he says is he ha...
just bought on eBay and I saw suddenly a “UK VAT added to price” for the first time is this correct
Hi, I just bought an item on eBay and I saw added to the final price before payment a "UK VAT added to price" to a value of 20%. I have never seen that before in more than 18 years on eBay. The seller is in UK and I am also in UK. Is this correct and...
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