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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Food for grass

Ordered grass tonic but received food for veg 

Click and collect not an option on offers...what nonsense!!!

I am aware this has already been raised in discussion. I am starting a new conversation to raise it again and I am hoping eBay will take note. I found a thread about the issue of not being able to choose C&C when making an offer and only being able t...

Missing items

What a joke company Seller has lost parcel and the seller will not refund EBAY SAY THEY WILL NOT REFUND yet we have provided evidence from evrr confirmation saying they lost the item we have sent confirmation from evri to the seller and eBay and they...

Money out of my account

Hi I ordered something from seller it was for filters for an aquarium the money has gone out of my natwest bank account but nothing has come back for an order so £11.49 has gone somewhere so how do I get it back please

Ebay getting worse for buyers

Don't know about you but my experience of eBay has gone down massively this decade, they literally have gone against buyers giving us no protection against thieving courier companies even after proof provided and now they won't let you cancel orders ...

Missing items in delivery

  Hi, I placed an order last week that includes 1 helium balloon and 2 quantities of neon bangles. On 3rd May I received balloon and only 1 quantity of bangles. 1 quantity is missing although I was charged for 2 quantities and the item I received is ...

paying a fair price

In the nineteen years I've been on eBay, I've seen items go for prices that range from the absolutely steal to the ridiculously obscene; in other words, from cheap-as-chips to daylight f****** robbery. Last night, I saw a Merseyside season ticket fro...

Scam by evri driver

Hi it’s Jass here I sell my luious Vuitton heels online on eBay . I packed in different package but the buyer received different package with same label she received charger instead of heels what’s going on . Now they asking for refund . I know she i...

Cant contact Seller

Hi there I purchased a desktop PC from ebay from a company only august last year the PC is still under warranty and I'm having issues I can not contact this company and after doing a trust pilot seach this company no longer exists and have apparently...

Battery

I bought a shark battery for my hover I ordered the wrong one and need to send it back

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