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Seller News: September 2025

Read the latest updates to streamline your selling experience.

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Experienced eBay sellers and buyers, helping other users with all things eBay.

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Resolved! Is Evri killing Ebay?

There are plenty threads with people complaining about Evri, many have replys from happy customers saying " I havn't had a problem with Evri" but if you did then you would find out just what a joke they are.The measure of a company is how they deal w...

User avatar by • Engager
  • 55019 Views
  • 199 replies
  • 30 kudos

just bought on eBay and I saw suddenly a “UK VAT added to price” for the first time is this correct

Hi, I just bought an item on eBay and I saw added to the final price before payment a "UK VAT added to price" to a value of 20%. I have never seen that before in more than 18 years on eBay. The seller is in UK and I am also in UK. Is this correct and...

User avatar by • Contributor
  • 90471 Views
  • 318 replies
  • 13 kudos

Can I block messages from a seller?

Two months ago I tried to buy something, didn't get it, and so left negative feedback. Since then, the seller has been continually sending messages asking me to remove the feedback. Though the content of the messages is benign, having them sent to me...

Help! - No Click & Collect barcode received, even though item has been delivered to C&C location.

Hi,Does anyone know how I can get ebay to send/resend a delivery notification including the barcode used for Click & Collect? They usually send several reminders if it isn't collected straight away, but I haven't received a single one and therefore c...

Click & Collect – Failure to Collect – Where Do You Stand?

There seems to be conflicting information – even policies (as far as I can tell) – in regards to failure to collect from a Click & Collect service. Under the seller’s “Terms and conditions for Click & Collect” (https://pages.ebay.co.uk/sell/click-and...

User avatar by • Conversationalist
  • 135 Views
  • 2 replies
  • 1 kudos

Seller is a fraud

Don’t buy from this seller his products are faulty and he taunts you on messages instead of actually trying to help!!!

User avatar by • Contributor
  • 181 Views
  • 5 replies
  • 0 kudos

Resolved! Seller wont cancel

I purchased an item which showed a delivery date of 19th-26th September. So I purchased it on the 16th and paid instantly, expecting it'll be here on the 19th because I paid instantly. When Friday 19th Sept came around, and there was no item, I reque...

smell

I bought an item of clothing which smells. The seller will not respond to my message and eBay say the seller doesn't accept returns. Should I pay £50 for something which smells? Surely a seller cannot refuse a return in these circumstances? I cannot ...

DHL not collecting

For the 2nd time in a week I have used the DHL collect option when I have sold an item on Ebay. On both occasions DHL have failed to collect and I have had to pay DPD to come out. How do i get my money back for this failed courier charge? No links fo...

User avatar by • Member
  • 70 Views
  • 1 replies
  • 0 kudos

Items marked as despatched but not delivered

Some of my sold items are often marked as despatched but not delivered. Never had a complaint about non delivery until yesterday when buyer reported non delivery. I’m not saying buyer is lying but it seems too easy to me for buyer to get a refund in ...

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