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Return faulty item

I recently bought an item as a guestI did not receive an acknowledgment of my Order from ebayI paid by credit card. The item I received is faulty but all my efforts to return it and claim a refund are futile because eBay says it has no record of my p...

Click and collect not an option on offers...what nonsense!!!

I am aware this has already been raised in discussion. I am starting a new conversation to raise it again and I am hoping eBay will take note. I found a thread about the issue of not being able to choose C&C when making an offer and only being able t...

Click and Collect

Anyone know why ebay is still offering Jet petrol stations on Click and Collect? They don't accept parcels anymore. Always used argos previously without any problems. Jet refused to accept delivery so evri dumped parcel at house next door to petrol s...

Seller is in China

I wanted to buy an item that I needed quickly, so I chose UK Only. The listing showed the seller to be in Manchester. I received email comfirmation of the order, which showed that the seller is actually in China. I could have bought the item from Ali...

So few private seller items on ebay now

I have been so disappointed lately by the lack of private seller listings on ebay - but I can't pretend to be surprised. After all, when you add together "buyer protection" and the stasi-like forced use of the diabolical Evri for delivery what else c...

Royal mail saying item delivered but I haven't received it

Royal mail / eBay are saying the item was delivered, 2nd class no signature required, but I've never received the item, I've raised this with the seller and eBay and now after a review both of them are refusing to help or offer a refund, so now as th...

Buyer Protection Fees who pays them?

I know there are lots of discussions about the new Buyer Protection Fees and no selling fees for private sellers. I am a private seller, so am happy to sell with no fees. But, BIG BUT! I am having the buyer protection Fee removed from my sale!. So I ...

User avatar by • Engager
  • 3637 Views
  • 36 replies
  • 10 kudos

Resolved! Purchased Item, now seller not honoring sale?

An Amiga game appeared and I bought it within 10mins at 4.30PM, lots of good pictures. Seemed legit. Then around 7.30pm I get a message "Hi i am really sorry but I am going to afto refund you as this has been put on by mistake I really am sorry". I d...

User avatar by • Engager
  • 149 Views
  • 2 replies
  • 0 kudos

buyer protection fees

I just came across this in the press .....so sellers lose out eBay recently changed their fee structure, so it’s now free for private sellers to sell. As part of this change, eBay are now launching Buyer Protection to give buyers more confidence and ...

VAT added to my invoice

I have just spoken to an Ebay agent having noticed VAT was added to my last 2 purchases. The amounts were small but increased the price of relatively small items. She explained it was to do with SIMPLY POSTAGE which is added to a seller's listing and...

User avatar by • Contributor
  • 74 Views
  • 2 replies
  • 0 kudos

A weird thing happened on the way to the checkout...

I haven't got a great memory but I suspect this has happened 2-3 times in the last few months? I bookmark / favourite an item which I may consider buying at some point in future.Some weeks later I notice that item is out of stock.I search on the same...

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