I purchased a set of wiper arms. When I went to collect I found them to be defective. So I took photographs and left with the sellers work mates, telling them I'll be leaving them with them and wanting a refund. I messaged the seller, no response. I've started a return, apparently the seller has accepted that there will be a return. But I have to send the item, which I do not have. Should I print the label and send a empty packet? Or would that only confuse matters and make my claim invalid. Very annoying, any help would be great. Thanks, Mat
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