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Your February 2024 Seller Update

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What do new HMRC rules mean for selling on eBay?

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Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Forum Posts

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It’s now ok to list used item as new?!?!

Today I reported a listing for an item which has 'new' in the title and specifics but seller has put that it's been worn once in the description. I asked the seller for clarification and was told they'd only worn it twice. Seller is not going to chan...

Seller hasn't despatched

I bought and paid for a phone on Wednesday morning. I had an ongoing conversation with the seller about condition of the phone etc. I made a Best Offer and they came back with a counter offer which I accepted. The original listing said dispatches wit...

Feedback

Why do ebay constantly ask me for feedback on items that I'm yet to receive.I've no idea what to say until I've actually received & inspected my purchases, I consider that good feedback is important & surely it would be far better if it includes my t...

Being spammed with 'discount' offers

Ebay now has a policy of allowing sellers to spam potential buyers with 'discount' offers. They've done this with things on the watch list for a while, but are now seemingly doing it with things which have been simply viewed and not watched. I have t...

item

I haven't received my motor bike handle bar throttle lock

Resolved! Can't verify my age with American Express

I'm trying to buy some cutlery and I got asked to verify my age by entering a credit card. I use an American Express credit card for all my ebay transactions, but I went ahead and reentered my details. It tells me 'A debit card can't be used to verif...

User avatar by • Visitor
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Trading Standards Notification Letter

I have been advised to notify with a letter saying I am taking my purchase case to Trading Standards under the Sale of Goods Act if my case does not get resolved within the statutory 14 days. Where would I send this letter? Will it be to Ebay or to t...

Resolved! Seller using different courier after purchase went through

Hello, I bought an item with £12 DPD next day shipping but when I received the dispatch notification, they provided a royal mail tracking number instead. I assume this means they are using a different courier instead without my consent. I would like ...

User avatar by • Contributor
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  • 21 replies
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