Seller News: January 2026
Start a successful new year with important updates to help streamline your business.
Forum Posts
Royal Mail is really going downhill
This has been the same status since 07/01/2026 - my customer has just opened non-delivery for the item (and rightly so). As a seller it reflects badly on us, but we hand off our products as stated - packed with care - to find it just gone. I am now w...
Second Chance Offer Visible to other bidders even though sent to one only ?
I have never made a second chance offer before now. A recent auction ended in a non payer and was cancelled after 4 days, hopefully registering a defect against the non payer.I selected what looked like the most sensible bidder and sent them a second...
US Tariffs Blue Banner
How much longer do we have to suffer no sales to the USA because US buyers see a blue banner across all my listings telling them they will have to pay a Tariff if they purchase my items. This not true as most of my items are exempt from the Tariffs a...
Seller Hub - Active Listing Search
Has something changed, am I missing a part of the search process?Using one word in the search bar in active listings in the hub, not all the correct listings show.For example- I know I have 74 various badges listed, but search for ‘badge’ I get 10.I ...
Resolved! No bold text for unread messages?
Just checking if it is only us being affected or if it is another brilliant improvement by ebay. Since this morning all the messages look exactly the same - we cannot tell which ones have been read or not. Difficult to figure it out. Anybody else? We...
Link to eBay Concierge has disappeared
I have been a Top Rated Business Seller for many years and have spoken many times to eBay Concierge who have generally been most helpful. However today I have had several issues with the eBay site, but when I tried to contact Concierge in the usual w...
Royal Mail tracked 48 hours parcels not being scanned
Happy New Year everyone Has anyone else noticed recently that Royal Mail Tracked 48 parcels are not being further scanned, this is after you have dropped them off at the Post office. We purchase our labels via eBay and have never had an issue before....
Fees increase
It is absolutely disgusting that eBay are putting their fees up yet again so they can get their grubby little hands on what tiny profit is left these days for business sellers. They have made it increasingly difficult in recent years for business sel...
scammer buyer and ebay help hell.
so a buyer sends me a lovely screen shot stating Evri "messaged them" to confirm the item has been damaged. the buyer has spoken to eBay and i need to refund them straight away. amazing considering i only posted the item a few hours before said messa...
Incorrect address, Our Job?
There's nothing quite like trying to blast through your dispatch duty's, to then come up against a buyer who has, either, made a mistake or simply does not know their correct address format. We then we have to stop our flow, often go off site to do s...
Estimated delivery dates shown to customers
Hi everyone, Just wondering if anyone could give me there thoughts on the estimated delivery dates currently showing on orders? I post all my orders by Royal Mail tracked 48 and my dispatch is set to 2 working days. Ive had an order just now bearing ...
Adjustments to our per-order Final Value Fee for orders above £10
To no surprise, ebay has found another way of squeezing even more money from the sellers - commencing as of 12th September 2026: What's changing?From 12 February 2026, our fees will be updated to the following: Adjustments to our per-order Final Valu...
No Notification Emails From Ebay
Not had any emails from Ebay for 24 hours. In that time I've had four sales, one payout & an INR but no comms from Ebay. Have checked my comminations preferences & item sold is not selected, when I try changing it I get "Sorry, something went wrong. ...
Business sellers operating under private accounts
I know this is probably a regurgitated conversation but will eBay ever actually do anything about the thousands of people blatantly running businesses through private accounts? I was conversing with someone on Facebook who resells that apparently has...
Listing description coded
Hello all, When revising listing on the ebay app (iOS) description is all compressed and coded into one paragraph making it impossible to make changes. Is anyone else having this issue too ?
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