Simple Delivery Labels are not refunded if not used.

[aymanalvi]

People may not know this, if your item sold and listed with the simple delivery option. You can not make any changes to the Postal service or change the time from 48 to 24 or even try to see the buyers address. Not possible!

The only way is to Cancel the listing and select Custom postage from the Ebay App. ( not using a pc). Also ebay will not refund the simple delivery label cost if the seller chooses not to use it if a listing is not cancelled and the seller some how uses their own postage label without cancelling the sale. (Ebay have become very unfair platform now)

[edwardian-dreams]

Maybe I misunderstood the text/took it out of context . Wasn’t trying to twist anything. Perhaps someone can clarify then

but here you  go - this is where I read it 

Under frequently asked questions 

courier and postage rates 

https://www.ebay.co.uk/sellercentre/postage/simple-delivery

We’ve negotiated postage rates with Royal Mail and Evri to provide you and your buyers with competitive rates that include tracking for your item, as well as full item protection.

When creating a listing, you'll see an estimated delivery cost for standard home delivery. You can choose to pay for postage and offer your buyers free delivery, or have your buyer pay for it when they purchase your item. We may periodically give promotional offers for delivery cost discounts, including free postage. Delivery costs may change based on the item's final sale price.

After the sale, you can check the delivery cost paid by the buyer in the Order Details, Postage labels section in My eBay, your order confirmation, and postage label invoice. If your buyer selects an express delivery service instead, they'll pay the full delivery cost, and you won't be charged.

There are no transaction fees applied to the delivery costs when using the prepaid delivery label that comes with Simple Delivery.

[aymanalvi]

Your on a different page, not understanding the moral of the story.

Hundreds of users are complaining about simple delivery including the title.

Simple delivery Does not Refund you the seller who is charging and cannot be Ammended or cancelled. Who wants to refund postage back to the buyer when that cost is occuring at sellers end. If the seller wants to post using next day and not Evri as SD says you can’t. There is no right way of doing this Ebay have totally made a mess.

[papso22]

I think it's you who doesn't understand how Simple Delivery works and are trying to bend it to suit you.

[aymanalvi]

Follow the yellow brick road. Good luck to you. Don’t bother replying when you don’t understand the question.

[andrewstrading]

It’s lost money as well. I’m using three different sites to sell whereas a
year ago, everything would be on ebay. If I find the other sites better on
charges I’ll be closing my ebay account. Also other sites allow you to
contact customers direct so I’ve also had a couple of private sales.

[aymanalvi]

@edwardian-dreams  Just answer this, Item sold Ebay have SD on the item via Royal mail 24, Ebay then send me a label of Royal mail 48. Buyer says I want it next day. HOW DO I CHANGE THE SIMPLE DELIVERY TO MEET BUYERS DEMAND?

HOW DOES THE SELLER GET THE POSTAGE COST BACK TO CHOOSE ANOTHER POSTAGE COMPANY?

no one is bending any rules some seller here have very little knowledge about SD but choose to comment.