Traffic stats not updating?

[blackcatbooksuk]

Has anyone else noticed the traffic stats haven't updated today? Mine has been stuck on 3 views all day. I know it's slow lately but this must surely just be another JT issue.

[chicweb]

Same problem on eBay canada. Here's post I've found on .com too

Canada

https://community.ebay.ca/t5/Seller-Central/Stats-problem-this-morning/m-p/530726#M169190

USA

https://community.ebay.com/t5/Selling/Zero-organic-traffic-today-reporting-glitch/m-p/35315776#M2625...

[blackcatbooksuk]

As I suspected, another IT issue. Seems a regular occurrence lately on eBay.

[eyeofrafinds]

I’m the same, impressions are showing but organic traffic was stuck to 6 views all day long. 

[red357rose]

Ours same problem no any organic view yesterday and now in the morning same still shows 0. 

[jlovie]

Same here.

[jlovie]

I'm now getting some organic views showing for today but yesterday still shows zero.

[blackcatbooksuk]

Mine has so far, reached the exact same number I got yesterday (3) and has stopped again. 

Doesn't look like it has been resolved yet 

[carinya.designs]

Organic views started moving this morning but have now stopped again

[red357rose]

Mine still shows 0. 😞 

[carinya.designs]

Maybe wait a few hours and I'm sure they will start showing, think its been eBay wide.. Canada and the US have also had the issue

[jlovie]

Looking at my 7 days stats, I had unusually high views (about double) the day before the zero day.

I'm guessing that's related, and they've somehow allocated views to the wrong day.

[the_book_seekers]

The stats showing for yesterday froze during the morning.  I contacted a friend who went in to a number of my listings and the views failed to register. Sometimes when this happens the figures update the following day, but this hasn't happened so far. 

I've had an additional problem with my traffic pages. It today is the 18th and has been one day behind for months now. I was told it was being fixed but that just hasn't happened.  I think it's the date that's wrong but who knows. 

[kat@ebay]

Hi All,

A ticket was opened with tech yesterday for this and currently being investigated. We will add users to the ticket from this thread and post back once tech provide an update.

Thank you,

Kat

[lord_and_lady_m]

Presumably it is this day 17th. It can't be a reporting glitch. Why, because my sales also stopped. I've been busy with Xmas stuff and noone will convince me that everyone suddenly decided collectively that they weren't buying on that day, or yesterday or today so far. Saturday seemed to be fixed and the sales corresponded with organic been back up again (depsite still having to pay stupid promo fees for organic sales). But then Sunday nothing again and no sales. SO please add me kat@ebay  to your list of sellers ebay have switched off. 

[carinya.designs]

Organic views again back at 0 for today and traffic showing as Sunday not Monday please add me to the list of affected users - thank you

[blackcatbooksuk]

The days being wrong has been happening to me for months. The date is always wrong. As an example Monday traffic data would be labelled as Sunday etc.

Sent from Outlook for Android<>

[blackcatbooksuk]

The days being wrong has been happening to .e for months. The day is always one day behind. Example Monday data labelled as Sunday. 

[tribalgiftsuk]

Please also add me to your list. Ive got no stats showing since 13th October and barely any sales since then either.  The normal varied pattern has gone and im lucky to be getting 1 sale per day.

Something is badly wrong with the search at the moment too. 

Thanks for anything you can do to solve this problem as i will have to give up with selling as a business seller if this continues for much longer.

[rectech_notebooks]

Hi kat@ebay please add me to the list also.  Traffic was well down on Friday / Saturday.  Sunday seemed to start OK again yesterday but have stopped again this morning (Monday)