Traffic stats not updating?

Has anyone else noticed the traffic stats haven't updated today? Mine has been stuck on 3 views all day. I know it's slow lately but this must surely just be another JT issue.

Message 1 of 33
See Most Recent
32 REPLIES 32

Re: Traffic stats not updating?

Exactly my situation too, in Canada. So, it seems this problem is not entirely fixed (it was working fine, yesterday).

Message 21 of 33
See Most Recent

Re: Traffic stats not updating?

kat@ebay
Please could you get me switched on too!

 

Message 22 of 33
See Most Recent

Re: Traffic stats not updating?

Sunday's impressions/views appeared to be around normal, but things have ground to a halt again today.

 

Message 23 of 33
See Most Recent

Re: Traffic stats not updating?

I'm now seeing item results duplicated in searches.

i.e. each item shows twice in results.

I wonder if this is a related problem - perhaps they're counting the wrong one.

Message 24 of 33
See Most Recent

Re: Traffic stats not updating?

Hi kat@ebay 

 

Can we be added too, Friday 17th, Sunday 19th showing 90+% drops, Sat 18th was normal

Message 25 of 33
See Most Recent

Re: Traffic stats not updating?

It seems to have been sorted for the moment. Impressions and views have appeared for the missing days and todays figures are still moving.

Message 26 of 33
See Most Recent

Re: Traffic stats not updating?

I swear now they've sorted the traffic stats, they're made up to make us think all is ok. It is not ok. Just like that sales have stop and that coincided with the stats when they were rubbish, now the stats don't reflect the lack of sales all of a sudden. 

I don't beleive any of it. it's just Bull to make us stick around longer. 

Message 27 of 33
See Most Recent

Re: Traffic stats not updating?

It’s still a day out though. Not showing Tuesdays…

Message 28 of 33
See Most Recent

Re: Traffic stats not updating?

That sums up  ebay really - we can never be sure that what they've done has been a full and proper fix. It did cross my mind that we'd get an average of our normal figures. 

Message 29 of 33
See Most Recent

Re: Traffic stats not updating?

kat@ebay

I would appreciate being added to the list.  I have had ZERO impressions, ZERO traffic and ZERO sales today!

Tuesday 21st October 2025.

Message 30 of 33
See Most Recent

Re: Traffic stats not updating?

Is this looking like this still maybe a problem for others?

You know when you just have that feeling something is off, no sales, no offers, messages etc

Checked the traffic to see practically all items with zero views and an overall reduction of 94%....

 

kat@ebay

Are there any further updates/timeline for a fix as this is starting to become abit of a concerning issue!

Message 31 of 33
See Most Recent

Re: Traffic stats not updating?

Hi All,

 

Tech have confirmed the traffic data issues for Oct 18 and Oct 20 have been resolved.

 

Thank you,

Kat

Message 32 of 33
See Most Recent

Re: Traffic stats not updating?

Seem to be having problems again tonight. I noticed views and impressions had ground to a dead halt earlier this evening. I've just looked at the traffic page again and I have what looks like 1 or 2 views, but hover over the graph and it says I have 83 views which is extremely unlikely at this time of night. Something is not right again.

Message 33 of 33
See Most Recent