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UK Seller News: April 2025

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IE Seller News: April 2025

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Community Mentor Programme

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Duplicate listings - Why won't eBay act?

I have nearly 500k feedback and have sold on eBay for 26 years. The issue with Duplicate Listings in the sectors I sell in seems to be getting worse. Many sellers cannot compete with one good listing so instead of having 10% market share they have se...

New send offers has changed April 2025

Is anyone really irritated by the changed “send offer” on mobile app??!!it’s not sorted by listed dayyou can’t see if there’s any discount already applied to your listing (I have several sales on at the moment)I can’t see when or how long I’ve had th...

Could this be a new phishing scam?

This evening on my phone I received an eBay Notification that an item had sold. I only saw the first word of the listing title but there was only one item current or recent with that word. I signed in to check as I couldn't remember whether I had set...

Final selling fees on 99p items

Because private sellers have help with fees why cant business sellers have help especially when only an item sells for 99p, which I add, ebay recommend starting at. This is all very well, but by the time fees have been taken, we are practically makin...

Identifying whether a buyer is a business or a personal customer for NI Windsor Framework

As a seller of collectibles my goods are bought by businesses occasionally for resale if they think they have a bargain or a buyer wants list. I cannot 100% say it is for a personal collection. How are you planning on identifying whether your custome...

Am I being thick?...Or have I been paying more than necessary on "Low Cost Item" fvf promotion?

As the title suggests, am I being thick (don't all rush to answer that question!) when it came to me signing up to the promotional "Low Cost Offer" for final valuation fees a few years back. From what I can vaguely remember, and my understanding at t...

Awkward one...

So I had a case opened for INR on Sunday despite item showing as delivered. The buyer says they've done all the usual things of checking safe places, asking neighbours etc and can I raise it with RM.I did raise it with RM and to their credit they inv...

eBay's false estimated delivery dates, now several messages from buyers not happy.

I have been going on about this issue like a broken record. I have reported it several times and even been on the community chat several times. Ebay claim the EDD's are working fine. They are not. Ebay are giving buyers delivery dates as same day del...

Refunded item now arrived

I bought an item that was refunded for non arrival.The item has now arrived I contacted the seller ( in China) to say I had the item and needed to pay for it.They have sent me a PayPal address .I just wanted to check this is all ok to do.There isn’t ...

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