Seller News: May 2026
Your May Seller News is here
Forum Posts
Payouts delayed by 31 days - is this new normal ?
Hi, 3 months ago ebay decided to put our business on the delayed payouts, which works that any money from orders shipped fully tracked is released 3 days after the delivery and anything shipped without full tracking we have to wait over a month for t...
Unable To List From Inventory For Over A Month
Flagging this again as I haven't so far managed to get anywhere with this issue which started the first week of July. The problem is with the Inventory feature which comes with Featured and Anchor shop levels. Currently we have over 10,000 listings s...
Time for a Level Playing Field...
Let's call a spade a spade. There are thousands and thousands and thousands of 'private' sellers on ebay who are trading. And the number of their listings is ballooning as they get rolled over for free every month. I often check other listings before...
VAT being deducted twice on combined orders purchased by EU customers
I am still having a problem with eBay deducting VAT twice from combined EU orders.The problem occurs when the EU customer adds items to their basket then requests a revised shipping invoice (oddly EU buyers have no problems requesting revised invoice...
Ebay and their unrealistic delivery dates
The timeline is as follows:29 April 5.04pm: Buyer purchases a Christmas Card kit and selects second class postage. We have a dispatch date set of within 2 days.30 April Item posted (marked as posted 1 May)3 May 7am (Sunday) Buyer raised and item not ...
Packlink fraudulent claims need a mass reporting to eBay
Hi all, For many years, I have only used Royal Mail as they are still the most reliable courier.Recently however, I have used Evri through ebay for cheaper items as I am trying to reduce my extortionate outgoings!I have now had 2 claims from Packlink...
The voucher coupon discounts now don't show up correctly
If you have a coupon/voucher code on a product this normally shows in red when looking at items in your eBay shop .... Now it shows your own codes of TAKE 3 so only shows 3% and not the 20% we offer. Please fix it we are losing sales.
Untracked INR case opened. How long do these cases stay open for?
As per title we have an Untracked INR case opened against us and its been left open for over 31 days now. Spoke to CS and they say because its untracked there is no idea when they auto close down. Has anyone else had this experience at all? How long ...
Very low item views?
Hi all Is there a fault today that is affecting items views? Mine are showing an extremely low number today. Anyone else noticed this?
Resolved! Who did these changes?
Just back from a few weeks holiday & already Ebay are under my skin. Sold some auctions last night & issued combined invoices. So buyer pays & instead of getting a separate email for each item paid the emails are all duplicates of the payment for the...
Have they made the message box even smaller?
There's now a 1 inch gap on the right of the text for me (the grey line is the bar to slide up and down the message), in both Firefox and Chrome, is anybody else seeing this please?
Resolved! Second Chance Offer Visible to other bidders even though sent to one only ?
I have never made a second chance offer before now. A recent auction ended in a non payer and was cancelled after 4 days, hopefully registering a defect against the non payer.I selected what looked like the most sensible bidder and sent them a second...
Query re ebay's Money Back Guarantee
I have just received a message from a buyer in China who used a third party courier service to get the book to China. The buyer is claiming the jacket is damaged an has attached an image of a book with a cut down the jacket which wasn't there when I ...
Estimated delivery dates shown to customers
Hi everyone, Just wondering if anyone could give me there thoughts on the estimated delivery dates currently showing on orders? I post all my orders by Royal Mail tracked 48 and my dispatch is set to 2 working days. Ive had an order just now bearing ...
Complete overnight drop off since 2nd March
Hi all, I wouldn't usually start a topic, but the instant drop off in impressions, listing views and sales has become alarming, so much so I wondered if anyone has had a similar experience. The last 90 days prior to March 2nd had been good, steady bu...
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