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Forum Posts

Is there a Retention Team for Top Rated Sellers? Frustrated with fees vs. support.

I have reached a point where I find maintaining a Business Account and paying for Store Subscriptions increasingly pointless. As a Top Rated Seller, I am paying thousands in fees, but I’m left wondering: for what?Lately, I’ve experienced a significan...

New postage policy nonsense

What is this new postage policy nonsense. I set up one of my more expensive items with free postage, not realising that it changed all my items to free postage.Luckily I had only sold one item before I realised what had happened.Ebay please put it ba...

HMRC have advised us that your seller account belongs to a trader based outside the UK

Has anyone else had this communication today regarding VAT collection? Obviously it's wrong, I am based in the UK, VAT registered in the UK. I am just wondering if this is another eBay miscommunication/misunderstanding/glitch or whether it's true, an...

The GOAT is no more

Been here over 15 years as a business seller and never thought this would happen. Never thought I'd be complaining about about lack of sales and views. These boards have always been full of of sellers complaining about slow trade on ebay but I've nev...

Lack of Sales

I have posted this before but things have got considerably worse. I have sold on E bay for 20 years as a professional seller with a shop. Over the last year we have seen our order volume decrease from approximately 7 orders per day to about 3 per wee...

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Resolved! Orders To Dispatch Not Updating

Is anyone having issues with the orders to dispatch not updating after purchasing a label?Still showing on both laptop and on the app.If I go to purchase another label, it gives you the details for the label already purchased.

Resolved! Bank Account Number Too Long

Does anyone here have a Co-operative Bank business account with a 10 digit long account number?I just tried to change my eBay business account to use my business bank account instead of my personal bank account, but there is an 8 digit limit on the a...

Increase in fake/AI-edited “proof of damage” photos – is eBay addressing this?

Hi everyone,I wanted to start a discussion to see if other sellers are experiencing an increase in questionable or unverifiable “proof of damage” photos from buyers. I’m concerned this is becoming a specific method to fish for refunds.I have encounte...

Resolved! My Listings are Unbuyable

Had a potential buyer message me to ask why they can't buy my item. Upon checking with 2 different browsers it seems that all of my listings are unbuyable, they can only be added to a watch list. I wonder if this is a further extension of the current...

Can't send Offers

Can't send any offers to sellers todayAs a seller not had an offer for 2 daysAccording to 'buyer' forum server is down? It's daily glitches An update would be nice eBay???

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