Business Seller Board

Royal Mail 2nd class LL delays. 10 days++

So, I have had a lot of INR cases in the last 2 weeks (When I say a lot, I mean about 10, that's as many as I received in the last 12 months). 3 or 4 have now arrived....after 10-14 days. That's utterly bonkers. Anyone else having this sort of issue?

Royal Mail tracked 48 hours parcels not being scanned

Happy New Year everyone Has anyone else noticed recently that Royal Mail Tracked 48 parcels are not being further scanned, this is after you have dropped them off at the Post office. We purchase our labels via eBay and have never had an issue before....

Buyer left negative feedback which shuld have been for another seller. HELP please.

Just had a neg feedback left for us which is for an item we dont even sell and should have been for another seller. What is the best way to get this removed?

Pet nail Clippers classed as a bladed item??

I have just had a listing taken down by Ebay for small pet nail clippers, saying its a violation for bladed itemsThese are only big enough for rabbits or cats, so couldnt do any damagedI have appealed but just wondering if anyone else has had this ha...

Resolved! How many sellers are closing their shops or running down their account in 2024?

We have been a seller on here over a couple of our accounts for many years now. Over this time we have seen a reduction in sales from a max of £13k pcm to £60 pcm. We have been through mass seller culls, more and more control over the seller/buyer re...

Royal Mail not delivering letters

I have an issue with a Click & drop sack dropped at my local sorting office on 3rd December. I have now had to refund 9 buyers who have not yet received their cards and at least as many again who may complain There were also parcels in that sack, but...

Coupons not showing on listings?

I expect this is a temporary glitch as, even by eBay's standards, it would make zero sense if it was a deliberate change. I noticed a seller-created coupon being advertised on another seller's store today, and then I clicked on a listing and the coup...

I can't add pictures to a new BIN listing with no Watchers and no Offers?!

The Chinese scroll which I listed in a hurry with the intention of adding better photos when I was able as I stated in the listing, can't be edited. Why? I've read eBay's advice on the situation but can't see how any of the barring conditions apply t...

Israel Postal Delays? Ebay needs to extend estimated delivery time.

HiI have a parcel dispatched to Israel on the 29th of December, that has shown no updates in the tracking since it left Langley on the 31st. I assume it's stuck in Israeli customs. From what I understand from various courier websites there is a 6 wee...

Shipment to Spain

Hello Everyone.Just recieved this message.Im really not sure how Ebay are dealing with import duties anymore,Are they still removing sellers VAT to zero rated countries as they have previously.The item is listed at £8995.Any help would be splendid. "...

I've received Expired Offers I haven't seen!

I've been doing very badly over the last two months and feel like giving up. Now, I've found that some items have had one or more offers below "auto accept" but only slightly below and I was not aware of them so they have Expired. The Offers don't ap...

Changing BINs to Auction seems broken

Every few weeks I go through unsold buy it now listings that I want to get rid of so change them to 99p auctions, Last few times after selecting and choosing change to auction, well it just doesn't and the 1st time I didn't notice I got billed for a ...

GSP lost the parcel but my funds are put on hold

i just don't get eBay some days. sent an item to the GSP warehouse, it was received and shipped on to the buyers country where it got lost. buyer correctly opens a case. i contact eBay to confirm this was a gsp shipment and it has been lost in the bu...

Resolved! Royal Mail lost parcel, asking me to claim through eBay

So I'm a business seller and I had a parcel go missing all the way back in November of last year, for which the buyer opened up a case and I refunded them. I then proceeded to file a claim through Royal Mail's website, submitting the tracking, postag...

How to include Buyers Notes on the eBay Invoice

As anyone figured a way to include the buyers notes on the eBay Invoice that you can download. It will print any options selected onto the downloadable invoice but not the buyer notes i.e for custom made text or messages to the seller etc. Seems stra...

eBay

This Month's Updates

Weekly Chat with the eBay Community Team

Community Mentor Programme

Forum Posts

Royal Mail 2nd class LL delays. 10 days++

Royal Mail tracked 48 hours parcels not being scanned

Buyer left negative feedback which shuld have been for another seller. HELP please.

Pet nail Clippers classed as a bladed item??

Resolved! How many sellers are closing their shops or running down their account in 2024?

Royal Mail not delivering letters

Coupons not showing on listings?

I can't add pictures to a new BIN listing with no Watchers and no Offers?!

Israel Postal Delays? Ebay needs to extend estimated delivery time.

Shipment to Spain

I've received Expired Offers I haven't seen!

Changing BINs to Auction seems broken

GSP lost the parcel but my funds are put on hold

Resolved! Royal Mail lost parcel, asking me to claim through eBay

How to include Buyers Notes on the eBay Invoice

Featured Posts

Introducing UK credit notes for seller fees and tax reversals

Update: Royal Mail Returns to Northern Ireland on eBay

This month’s updates: Grant winners, eBay Live, Roadshow dates, global shipping costs

Storm Goretti: delivery disruption and automatic seller protections

eBay Seller Meetups have returned for 2026!

Changing BINs to Auction seems broken

How to include Buyers Notes on the eBay Invoice

eBay to WooCommerce plugin recommendations

No Notification Emails From Ebay

Listing description coded