Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Sales Downfall in March 2024
I wonder if anyone else noticed a sudden downfall in sales. Sales are non existent in March however January and February were reasonabley good months. Please share your thoughts!
No sales
What is going on at eBay? No sales, no offers no response to offers, last sale 15 hours ago and counting. I sell worldwide, all listings promoted, TRS, eBay premium service, fast and free, NO SALES. Everything's collapsed since mid march/early April....
Resolved! How can I make a complaint about Ebay customer services?
I am very dissatisfied with Ebay customer service advisors. I would like to make a complaint and would like to know how to do this?
Grow your business with the Pro-Trader Programme
Hello, Does anyone have any insight into the Pro-trader-Programme? and how to join? I have seen some stores such as vintagehoneypots that have apparently used it and it has really helped their stores. Thanks.
tracking not updating again
since Monday of this week all items I have sent , mainly using evri but also a couple of royal mail, have not updated on the tracking information, no delivery notices, have contacted customer support yesturday but don't think it was taken seriously ,...
Resolved! A Bitter Rant about the 4% extra Final Value Fee
After 23 years on eBay I have just incurred the 4% Extra FVF on my products. Which take me below break even on some items. For Very High “Item not as described” or "Defective" rating. The problem seems to be that buyers think that the Title is the de...
Resolved! VAT Threshold increase question
So it seems the VAT registration threshold is now 90k. Does this now mean that it's 90k over the last 12 months (including the months when it was 85k) or is it something that will only be beneficial next April when sales in the prior 12 months is whe...
INR case opened and issue refund within 20 minutes!
Is there some new rules with eBay cases? I've just had a buyer open a case and while I'm looking at the tracking etc I get another message saying they have closed the case with a refund to the buyer. This all happened in about 20 minutes. How was I s...
The can't BUY AGAIN bug
I have not tested this bug on desktop browser but on the eBay app.Please go to the Buy Again or purchase history, don't click the button click the image of the listing and the option to purchase and the listings details will be unavailable to you.you...
buyer had wrong address, they updated it then re bought item and now refused delivery
Hi guys, I have a buyer who bought a medium sized parcel item and then messaged me saying their address is wrong and to send it to a different address. They stated that the parcel will be too large for them to carry from their work. I messaged to say...
HMRC - Meaning of trade
Internal business income manual - updated May 2024 Interesting reading for those unsure of How HMRC class you as trading
No Promoted Listings for 1 Month Experiment - Results
I wanted to share this with everyone in the hope it could help others increase their sales and margin on Ebay. Firstly, you can see what I sell and it is pretty much unique second hand items that do have some competition but not as much as those sell...
ZERO FEEDBACK
I've just had an offer from a zero feedback buyer who has made a fair offer on a high value item. Got me thinking. Of course we have the argument for - everyone has to start somewhere and its very feasible that a new buyer is coming to eBay searching...
Resolved! No VAT shown on invoices - now just packing slips
Hi all,I just wondered if anyone else is having the same issue; when we print our 'invoices' on the seller hub, it now only produces 'packing slips'. We can't find a way of producing an 'invoice' to include the VAT amount for the customer.As we state...
Where are the customers?
Hi all, I am looking for answers with regards to business sells since Christmas Eve please. I have no sales since Christmas Eve and I'm beginning to wonder what I am doing wrong or maybe others are experiencing the same? I have also noticed that many...
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