This Month's Updates
Eve Williams, General Manager of eBay UK, shares the latest updates.
Forum Posts
Royal Mail 2nd class LL delays. 10 days++
So, I have had a lot of INR cases in the last 2 weeks (When I say a lot, I mean about 10, that's as many as I received in the last 12 months). 3 or 4 have now arrived....after 10-14 days. That's utterly bonkers. Anyone else having this sort of issue?
How have people’s January sales been?
Just wondering how other sellers January sales have been? Looking positive or not so much?
Royal Mail prioritising Simple Delivery, over items paid for at the Post Office.
I understand that Ebay and Royal Mail have signed contracts with each other for Simple Delivery, and that appropriate letters/parcels are marked MARKETPLACE SELLER, but surely they should be at least tracked the same even if delivery might be a littl...
How do I get better rates with Yodel??
Hi allRecently private seller switched to business seller here and I was wondering how I get better postage rates with Yodel??I currently pay Yodel £2.69 for a small parcel upto 1kg but place I work has been ebaying for YEARS and they pay £2.24 for t...
How do i mark a listing as despatched, from collection to posted
How do I mark a listing as despatched. i listed the item as collection but have agreed with the buyer to post.
Fees increase
It is absolutely disgusting that eBay are putting their fees up yet again so they can get their grubby little hands on what tiny profit is left these days for business sellers. They have made it increasingly difficult in recent years for business sel...
Resolved! Bit of a wierd one!
I recently had a potential buyer reach out and ask if I would consider shipping to NI, Now this should be covered by the fact I use GSP so I told him this, and he said it still wouldn't let him. He sent me a screen grab and I could see the wording "t...
Royal Mail Lost Item Compensation, Tracked 48 label purchased from eBay
We're a small business and use eBay Packlink for our labels via Yodel / DPD etc. We recently also started buying Royal Mail Tracked labels via eBay, instead of Click and Drop. Unfortunately it looks like RM has lost a parcel. In the past we could fil...
Orders then cancelled by buyer
Okay, so yesterday got some orders and then 50% asked to cancel as ordered in error!! WFT, one was £200 so how can you make a mistake, but whats more concerning is the % of orders being cancelled. Has anyone else seen an increase in cancellations
Postage labels not working red banner
Hi I middle of doing orders.had to send 7 individual parcels to 1 buyer. Did 5 individual labels no issues . Now it won't let me buy last couple.just has red banner saying something went wrong .any one else having postage issues .thanks
Lost/stolen bank cards; what to do?
I've dealt with my bank, the police, and other relevant institutions but what about eBay? It will be days before I have a valid card to pay my eBay fees. What can I do? I tried to contact eBay help but failed: AI can't understand this situation.On th...
We are all doomed
1. Ebay are putting us through to Agents in the Philipines who have very little understanding what we are talking about.2. Ebay are relying on AI to solve complex support problems instead on a properly trained human being. Ebay support was in Ireland...
Double Charged on Insertion Fee's on same item
Just a heads up for anyone with items listed in more than one category. Ive noticed 3 of my items double charged on insertion fee's when only listed in 2 categories and i have a basic shop. So should only be charged for one additional. This is since ...
Royal Mail is really going downhill
This has been the same status since 07/01/2026 - my customer has just opened non-delivery for the item (and rightly so). As a seller it reflects badly on us, but we hand off our products as stated - packed with care - to find it just gone. I am now w...
Business sellers operating under private accounts
I know this is probably a regurgitated conversation but will eBay ever actually do anything about the thousands of people blatantly running businesses through private accounts? I was conversing with someone on Facebook who resells that apparently has...
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