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Seller News: January 2026

Start a successful new year with important updates to help streamline your business.

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Orders then cancelled by buyer

Okay, so yesterday got some orders and then 50% asked to cancel as ordered in error!! WFT, one was £200 so how can you make a mistake, but whats more concerning is the % of orders being cancelled. Has anyone else seen an increase in cancellations

Lost/stolen bank cards; what to do?

I've dealt with my bank, the police, and other relevant institutions but what about eBay? It will be days before I have a valid card to pay my eBay fees. What can I do? I tried to contact eBay help but failed: AI can't understand this situation.On th...

Fees increase

It is absolutely disgusting that eBay are putting their fees up yet again so they can get their grubby little hands on what tiny profit is left these days for business sellers. They have made it increasingly difficult in recent years for business sel...

Resolved! Bit of a wierd one!

I recently had a potential buyer reach out and ask if I would consider shipping to NI, Now this should be covered by the fact I use GSP so I told him this, and he said it still wouldn't let him. He sent me a screen grab and I could see the wording "t...

We are all doomed

1. Ebay are putting us through to Agents in the Philipines who have very little understanding what we are talking about.2. Ebay are relying on AI to solve complex support problems instead on a properly trained human being. Ebay support was in Ireland...

Royal Mail is really going downhill

This has been the same status since 07/01/2026 - my customer has just opened non-delivery for the item (and rightly so). As a seller it reflects badly on us, but we hand off our products as stated - packed with care - to find it just gone. I am now w...

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Business sellers operating under private accounts

I know this is probably a regurgitated conversation but will eBay ever actually do anything about the thousands of people blatantly running businesses through private accounts? I was conversing with someone on Facebook who resells that apparently has...

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Every sale is now promoted?

For the last few weeks I've noticed that eBay has claimed every sale I've made was via a promoted listing. Every single one. Even the ones to a buyer I've had since before promoted listings was a thing who keeps coming back every few months for the s...

US Tariffs Blue Banner

How much longer do we have to suffer no sales to the USA because US buyers see a blue banner across all my listings telling them they will have to pay a Tariff if they purchase my items. This not true as most of my items are exempt from the Tariffs a...

Seller Hub - Active Listing Search

Has something changed, am I missing a part of the search process?Using one word in the search bar in active listings in the hub, not all the correct listings show.For example- I know I have 74 various badges listed, but search for ‘badge’ I get 10.I ...

Resolved! No bold text for unread messages?

Just checking if it is only us being affected or if it is another brilliant improvement by ebay. Since this morning all the messages look exactly the same - we cannot tell which ones have been read or not. Difficult to figure it out. Anybody else? We...

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