Seller News: January 2026
Start a successful new year with important updates to help streamline your business.
Forum Posts
Fees increase
It is absolutely disgusting that eBay are putting their fees up yet again so they can get their grubby little hands on what tiny profit is left these days for business sellers. They have made it increasingly difficult in recent years for business sel...
Adjustments to our per-order Final Value Fee for orders above £10
To no surprise, ebay has found another way of squeezing even more money from the sellers - commencing as of 12th September 2026: What's changing?From 12 February 2026, our fees will be updated to the following: Adjustments to our per-order Final Valu...
scammer buyer and ebay help hell.
so a buyer sends me a lovely screen shot stating Evri "messaged them" to confirm the item has been damaged. the buyer has spoken to eBay and i need to refund them straight away. amazing considering i only posted the item a few hours before said messa...
Seller Hub - Active Listing Search
Has something changed, am I missing a part of the search process?Using one word in the search bar in active listings in the hub, not all the correct listings show.For example- I know I have 74 various badges listed, but search for ‘badge’ I get 10.I ...
Resolved! No bold text for unread messages?
Just checking if it is only us being affected or if it is another brilliant improvement by ebay. Since this morning all the messages look exactly the same - we cannot tell which ones have been read or not. Difficult to figure it out. Anybody else? We...
Royal Mail is really going downhill
This has been the same status since 07/01/2026 - my customer has just opened non-delivery for the item (and rightly so). As a seller it reflects badly on us, but we hand off our products as stated - packed with care - to find it just gone. I am now w...
No Notification Emails From Ebay
Not had any emails from Ebay for 24 hours. In that time I've had four sales, one payout & an INR but no comms from Ebay. Have checked my comminations preferences & item sold is not selected, when I try changing it I get "Sorry, something went wrong. ...
Incorrect address, Our Job?
There's nothing quite like trying to blast through your dispatch duty's, to then come up against a buyer who has, either, made a mistake or simply does not know their correct address format. We then we have to stop our flow, often go off site to do s...
Estimated delivery dates shown to customers
Hi everyone, Just wondering if anyone could give me there thoughts on the estimated delivery dates currently showing on orders? I post all my orders by Royal Mail tracked 48 and my dispatch is set to 2 working days. Ive had an order just now bearing ...
Business sellers operating under private accounts
I know this is probably a regurgitated conversation but will eBay ever actually do anything about the thousands of people blatantly running businesses through private accounts? I was conversing with someone on Facebook who resells that apparently has...
Listing description coded
Hello all, When revising listing on the ebay app (iOS) description is all compressed and coded into one paragraph making it impossible to make changes. Is anyone else having this issue too ?
Increase in fake/AI-edited “proof of damage” photos – is eBay addressing this?
Hi everyone,I wanted to start a discussion to see if other sellers are experiencing an increase in questionable or unverifiable “proof of damage” photos from buyers. I’m concerned this is becoming a specific method to fish for refunds.I have encounte...
Click and Drop RM24 tracking/delivery Confirmation numbers not uploading to eBay
Is anyone else having an issue with the delivery confirmation numbers not uploading to eBay automatically from click and drop? We use RM24 (not tracked) that gets delivery confirmation once the postie scans it upon delivery (well most of the time). T...
Advice on royal mail ebay purchase tracked item. Not updating for buyer. Buyer opened INR...
I purchased an ebay royal mail tracked 48 label weeks ago. Customer opened an INR saying not delivered which I believe as the tracking has not updated past the point of 'Tracking number provided'. Looks like its not scanned in or anything. How will I...
New charge for exports to Italy
Just landed in my inbox. Italy will start levying additional Euro2 charge on parcels with value under Euro2 as from Jan 1 2026. details below On 1 January 2026, the Italian Government introduced a €2 (approx. £1.73) customs administration fee for par...
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