**The issue is still unresolved.** I used to withdraw funds manually via the mobile app—it worked fine until July 15, and it hasn't worked since. I've tried everything short of dancing around a bonfire with a tambourine: contacted support multiple times via messages and phone calls, updated my banking information, waited two days trusting the support team's promises that it would be fixed soon, tried different browsers including Google Chrome and its Incognito mode, used various devices—nothing worked.
On mobile, after completing verification, I can get to the grayed-out "Withdraw Funds" button and admire my "available" balance, but the button remains unclickable. On desktop, I'm stuck in an endless verification loop (see video: [https://jumpshare.com/s/jUMSvy4eujpCG0SFkipE](https://jumpshare.com/s/jUMSvy4eujpCG0SFkipE)). I still can’t withdraw my balance to my card.
I also tried setting up an automatic daily payout. My bank shows that the direct debit mandate is confirmed, but the money is not arriving in my account.
Frankly, I'm not enjoying this kind of experience. My orders are piling up like dead weight, since I have no confidence that I’ll even be able to withdraw the funds. I'm starting to cancel the oldest ones to avoid disappointing buyers and getting negative feedback (though that doesn’t help much either). I’m losing money I could have earned, and I’m waiting on a subscription charge that so far hasn’t paid off.
If this issue isn’t resolved within two days, I’ll be closing my store and start looking into other platforms. I'm extremely disappointed
