Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Buyer tried to haggle the price after sending return request
Hi, a buyer won the auction and requested a return stating "item not as described". He wasn't happy with the size of the coral I sold even though I confirmed the size before sending it. I accepted the return coz I've heard ebay refund the buyers no m...
Resolved! Authenticity Guarantee - Hallmark Rejected
On Sunday I sold a 9ct gold double Albert watch chain. Sent it off to the authenticator, who today has rejected it on the grounds that, "The hallmark is different than the listing or not valid in the UK". I don't understand this because the listing p...
I think ive accidently started a return
I had an email from Ebay saying a buyer wants to return an item.Ive read this on my phone with a cracked screen which has partial blacked out screen along the crack.i read part of the email saying that i dont have to accept the return as the buyer st...
Fed Up
Fed up with ebay - Hardly any sales and when there is one it seems there's a cancelation or buyer uses you as a rental company and asks to return the clothes after two weeks. They arrive back stinking and stained. People are rude. Try and hack you do...
Postage
How come, when I pay for postage on Ebay, sometimes the money comes out of my available funds and sometimes from my paypal account even when there's enough money in my funds. seems to be random. I want it to come out of my funds every time. Makes acc...
QR codes not being received - Click and Collect - What is the solution ?
I wonder whether some of you top sellers and buyers can throw some light and suggestions as to why buyers seem to be regularly not receiving QR codes needed for collection and any suggestions how ebay could reduce this happening - it seems quite a fe...
HMRC Taxes - Selling items from my personal collection, however sales are over the £1000 allowance
Hey everyone,I've got a question about selling stuff on eBay and taxes. So, I've been selling off some of my collectibles, mostly vinyl records and Funko Pop toys, for a few years now. This year so far, my sales are £3,000 from selling 51 items. In t...
EBay will not send proper replies to emails
I am based in the UK but sell on eBay.com. I have called UK many times and they are great but my issue has to be resolved by eBay.com who I cannot call. I have sent four emails and received standard generic replies from three different people. All th...
Tracking number from an "integrated carrier" now required for INR seller protection
I've just noticed this when I was about to reply to a post in another thread. It seems eBay's Money Back Guarantee policy has recently been updated: "Evidence of successful deliveryWe require all of the following to prove a successful on-time deliver...
Need some advice, I want to cancel what someone won.
Hello, this is my first time posting on here so please be gentle with me. So basically, I've been trying to find a new home for one of my Nan fairly large/tall wall unit. I didn't want any money. Just needed it gone. Charity shops couldn't help.I stu...
Negative Feedback Review/Removal
Hi, I have recently received some negative feedback. I believe that the language used in the feedback goes against Ebay's Threats and Offensive language Policy as it is clearly defamatory. The buyer also used profane language when he messaged me priv...
seller reselling a returned item
I returned an item to the seller and he has not refunded me the purchase price but has put the item up for auction again is he now sellin stolen goods
Buyer asked for a refund for item not as described, I closed it, and now I'm facing PayPal dispute
Buyer bought a standalone VR headset. This means it can be used without a computer. It can connect to the computer and display the images from the computer through the VR headset by either plugging in a USB cable or stream the video wirelessly. The b...
Resolved! just how long does a new buyer have to wait for payment
sold items 18th and 19th April great items, perfectly packaged and sent straight away, RM, one signed for,Funds still on hold. they not bothered to leave feedback, so how long is the wait for money, no messages from buyers to say not received and its...
Cancelling bids
Hello helpful people,Question 1. how do I cancel a bid ?( I just can't find the relevant page again!)Question 2. How did they manage to bid in the first place?Because... the reason I need to cancel is, 'a Country I don't ship to' and somebody else fr...
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