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EBay's unrealistic delivery estimates

I have just spent the last 10 minutes on the phone to eBay customer services regarding this and they just don't get it. Here is the example I gave them. I had a customer order at 10pm yesterday evening (20/05/26)The buyer chose my free delivery optio...

Bladed items

HiEbay is throttling sellers with this policy which is just crazy. es I understand that knives, axes etc should be restricted BUT scissors even round nose craft scissors, tweezers, nearly all garden products like trimmers, nail clippers, wire cutters...

Late charging of promoted fees

I have one today where they're charged a promotion fee 3 days after the sale.How late can they charge?Am I going to login one day and find hundreds of charges going back years?

User avatar by Helper
  • 50 Views
  • 2 replies
  • 1 kudos

Buyer lost an INR case but has now created a return request on the item they claim never arrived.

HIya, guys and gals. Had a buyer open an item not received case which they lost because the uploaded tracking showed delivery by Royal Mail with a picture of the postman standing at their front door. They have now opened a return request via Ebay wit...

The GOAT is no more

Been here over 15 years as a business seller and never thought this would happen. Never thought I'd be complaining about about lack of sales and views. These boards have always been full of of sellers complaining about slow trade on ebay but I've nev...

Resolved! How many sellers are closing their shops or running down their account in 2024?

We have been a seller on here over a couple of our accounts for many years now. Over this time we have seen a reduction in sales from a max of £13k pcm to £60 pcm. We have been through mass seller culls, more and more control over the seller/buyer re...

User avatar by Engager
  • 112486 Views
  • 578 replies
  • 150 kudos

HMRC have advised us that your seller account belongs to a trader based outside the UK

Has anyone else had this communication today regarding VAT collection? Obviously it's wrong, I am based in the UK, VAT registered in the UK. I am just wondering if this is another eBay miscommunication/misunderstanding/glitch or whether it's true, an...

New returns policy

Received a mail from eBay today advising, that Sellers listing in Parts & Accessories categories are soon to become responsible for 50% of return postage if the buyer changes their mind or as eBay describe it a "remorse purchase"eBay will pay the oth...

eBay forcing car parts sellers to pay for return labels for 'change of mind'. This might be the end

I've seen some garbage in my 24 years on eBay but this might actually mean us removing all sub £50 itemsThey're FORCING us car parts sellers to pay for return labels for 'changed mind' or 'doesn't fit' from early June onwardsThis is to 'drive buyer t...

Packlink fraudulent claims need a mass reporting to eBay

Hi all, For many years, I have only used Royal Mail as they are still the most reliable courier.Recently however, I have used Evri through ebay for cheaper items as I am trying to reduce my extortionate outgoings!I have now had 2 claims from Packlink...

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