Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Item is not available in your location
Hey eBay You broke your system somehow, I can’t buy hardly any electronic components from any seller, guess your restricted item bot or algorithm flags up the listings somehow, I’m just a hobbyist trying to buy a few diodes. come on eBay get it sorte...
ebay gave seller wrong delivery address and refuse refund
I ordered two items, which when i checked ebay had given the wrong delivery address, which was obviously fake and in the USA, i live in UK, after making refund claim i was refused because they say sellers tracking info shows items have been delivered...
Requesting a refund and HELP on eBay has become an AI nightmare for the buyer
What is going on with eBay? I used to press a button or two to get help resolve an issue and now I am being taken all around the houses. Every link for requested help returns me to the link I just tried and failed with. Where are the people of eBay- ...
Got a refund from Ebay for an overdue item but it then arrived - what to do?
I recently ordered a Blu-ray costing the small amount of £4.50 - the item was some days overdue so I selected the 'I didn't receive it' option for the item. A few days later I received a full refund (which I didn't expect). However, today the Blu-ray...
Is it just me or Yodel too slow ?
Past few item I bought which the seller used Yodel to deliver has been very slow. Even the day after the package has been picked up from the collection point/store the tracking doesn't give definite day of delivery. Sometimes it just says "We have it...
I cannot spend or withdraw my Ebay Balance
I cannot spend or withdraw my ebay balance. Is this a common issue, as it does say it is avaialble to do either ?
Blood pressure machine
Still waiting for refund
Why no filter for Item Location when browsing through categories?
I find it weird that when browsing through categories there is no option to filter the item location to your home country - I don't want to be viewing items world wide. Sure when I get into the old school ebay layout once I start browsing it is ok bu...
Item was delivered to wrong address - eBay sided with the seller HELP ?
hi there all ebay sided with a seller who sent the item to the wrong address i told ebay that the tracking for the postcode is wrong its not mine and even the Signed for is not my name either and they changed the tracking number 3 times first it was ...
Item not received
I bought an item on the 13th and it was set untracked with Royal Mail. I started a dispute It's stuck on 'dispatched' but doesn't how as 'In transit'. I know that he sent it as shows in my Royal Mail app. It's now the 28th. I don't mind waiting a lit...
"Located in London, UK"....but really located in China. Why does ebay allow this?
"Located in London, UK"....but really located in China. Why does Ebay allow this? You can find numerous examples out there in your searches. Marking Item Location "UK only" does nothing,.. neither does Ebay.
Buyers Protection Fee
I wish eBay would offer a button. Which the buyer could opt-in/out of this protection fee, before purchasing an item. I'm losing sales because some buyers don't agree with the protection fee, that eBay is making them accept. I get it, we all want to ...
Seller Cancelled Order
The seller cancelled my order and refunded without communication. Reason is "Out of stock" which is a stupid explanation since the item had been on the auction block for days.My maximum bid was higher than the one I won but apparently the seller didn...
Buyer Protection Fees who pays them?
I know there are lots of discussions about the new Buyer Protection Fees and no selling fees for private sellers. I am a private seller, so am happy to sell with no fees. But, BIG BUT! I am having the buyer protection Fee removed from my sale!. So I ...
Proof of age. Neither my husband nor I own a credit card
Neither my husband nor I own a credit card and I want to bid on some cutlery, but as that includes a knife I have been asked to prove my age using a credit card. Is there another way to prove my age? Thanks, Liz
Featured Posts
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