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Seller News: September 2025

Read the latest updates to streamline your selling experience.

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Page layout

When I enter a search for any product I no longer get results laid out in the gallery view. In fact I don't get results that I can see at all.Not sure what's changed but I'm unable to change it back.Is this a setting I'm missing?

Won 3 items but cannot pay for them as they have vanished???

Put an offer in on 3 separate items from the same seller yesterday evening ,all 3 offers were accepted(had emails saying offers had been accepted) but the bizarre thing is they have vanished and I cannot find them anywhere in order to pay for them.I ...

Items marked as despatched but not delivered

Some of my sold items are often marked as despatched but not delivered. Never had a complaint about non delivery until yesterday when buyer reported non delivery. I’m not saying buyer is lying but it seems too easy to me for buyer to get a refund in ...

Phone number for Ebay

Hi,I need to get hold of a human (chatbot useless) to sort out a non delivery which Ebay has signed off as a delivery and therefore closed my dispute. Thanks.

Help! - No Click & Collect barcode received, even though item has been delivered to C&C location.

Hi,Does anyone know how I can get ebay to send/resend a delivery notification including the barcode used for Click & Collect? They usually send several reminders if it isn't collected straight away, but I haven't received a single one and therefore c...

Required bits missing, no refund seller

Hello,I recently purchased a used carbon fibre heat shield for my motorcycle from a private seller on eBay. The seller does state that they do not offer refunds, which i normally totally understand and respect.However, on this occasion, since my orde...

age verification...

bonkers cant even buy a hole saw..dont have a credit card..god knows how many years ive been a member..over 3000 100% pos feed back...what the hell coud i do with a 2 inch hole saw that cant be done with a glass bottle from any supermarket....absolut...

Anyone with late delivery recently ?

I have sent lot of item recently using yodel and Royal Mail. All have been picked by courier but no update till now. I know yodel just recently changed their system but shouldn’t cause delay in delivery almost 6 items with same day dispatch. Let me k...

Phantom Listings

Although I have given up with the notion of selling on here, thanks to Simple Delivery and compulsory pre-paid indemnities, I still occasionally buy collectibles. More than once, in recent weeks, I have made a bid only to see the listing completely d...

Resolved! Ebay EVRI delivery stole my parcel

I am a seller who has sold thousands of items through ebay over the years, Now since ebay has started issuing their own delivery qr codes, I thought I might as well use them as they're probably even safer. I sent my parcel with the automated EVRI del...

Am I not allowed a right to reply?

Recently I just got this from eBay: "We noticed that you’re having some issues with your recent orders. We know that problems with orders happen occasionally, but we’re always concerned when we see buyers opening an unusual amount of return requests,...

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