UK eBay Community

Having problem with seller

I am a 68yr old disabled woman I am having a problem with a seller, I ordered a kitchen worktop it arrived no tracking, i paid ro a carpenter to cut and fit it into my existing worktop but wht the seller sent me was not like the listing and not like ...

Business and personal account

Can I have an ebay business account and an ebay personal account?I have an ebay business account and tried to open a second, personal, account but ebay automatically made the second account into a business account? About to close this second unneeded...

Printing Label issues

As of today when I generate a label for my label printer via eBay is has started showing the customs information.I ship only to the UK exclusively. It has never happened until today.Any advice is welcome as I worried they will be denied at the office...

Stolen parcel

HiI keep trying to contact Ebay for a missing item. On the app it's shows that it has been delivered, but on the proof of delivery the delivery guy put a different picure with another order. I can't contact Evri, as every time they hear my tracking n...

Resolved! Gifs, pics and graphics

Now that we’re legitimate again, we could use a place for folk to post pics, graphics and animations that they’d like others to see. And this could be the very place. There’s only one rule. . . . . . don’t break any of the rules. Happy posting!

Global Shipping - Restricted Item

Maybe once or twice a year, one of the items I sell via global shipping is not sent due to it being "restricted": We're writing to inform you that your recent transaction sold through the Global Shipping Programme to x can't be completed.The item in ...

saved sellers page there is a white exclamation mark within a red circle adjacent every seller

On my saved sellers page there is a white exclamation mark within a red circle adjacent every seller. What does this mean?

Resolved! One Word....

'Sausages'. Do carry on.:-)

Refund

How long does it take to receive a refund. The seller advised on the 16th April they've actioned a refund.

Not Able to View Sold Items on Ebay app

Hi, I am not able to view my sold items on my Ebay mobile app.I get java.io. IOException on the screen instead. Have the same on 2 mobiles, 1 tablet. I've tried clearing the cache, un-installing the app and re-installing and signing back in.Phone is ...

Royal Mail tracked labels now have proof of postage -unable to use label printer

hi fellow sellers, this morning my labels have a proof of postage attached to most labels which stops me using my label printer, im having to resort to a4 and tape, is there any way of removing the proof of postage and return to just the label to use...

What will happen to sellers that fail to provide their National Insurance number?

Due to the fact that ebay will now be asking you for NI if you make over £1,770 or 30 sales in 1 year, what will happen to those that fail to provide their NI?

Seller posting tracking number immediately to gain time for late shipping.

Has anyone else had the experience of a seller posting a tracking number immediately to buy them time to post a week or even more later? I've had this happen a few times now and one of those times was when I wanted to cancel an order but couldn't bec...

Ebay system glitch resulting in payment to PayPal but no order being created.

What I really want is a phone number of an ebay customer support person.. WHY ? because I have spent more than 2 hours explaining the ebay problem with their chat system -Not only to ONE person but to THREE people . SO FAR none of the ebay support pe...

Why does it change?

I have a frustrating issue, and if anyone could help, i'd be very grateful.When listing a new item, i take great care in spacing the wording (Kerning?) of the items description and details, within the written description boxThen when i make the item ...

Sold something that was in perfect condition but buyer miraculously as found damage to it ?

I have been selling on eBay for just over twenty years but I've just discovered a massive flaw in this selling platform? I sold a guitar in perfect order with my listing stating this so the pictures show no damage to the guitar yet when the buyer re...

Can't bid on items

What is going on with Ebay, Bid now or make offer not been working all day

Weird transaction

I have hard a transaction show on my bank account saying:ebay London gb £0.00 Has anybody else had this?

Buyer asking for a refund

Hi I need some advice...I sold a watch on the 8th of AprilThe buyer has had the watch for 10 days nowAnd now they're saying that today is the first day they have worn it and that it has brokenAnd want a refund...what do I do?...I don't think I'm resp...

Why I'm quitting ebay for good

A couple of months ago, I sold a hifi item on here for over £100. I had been warned beforehand about scammers buying electronic goods, and "harvesting" the internal components to repair their own faulty items. Luckily, I took the warnings seriously. ...

Entered wrong amount cancellation needs regulation

Bidders canceling bids entered wrong amount to game the bidding processis unfair tiresome time consuming frustrating Ebay We need some better and effective bidder restrictions to counter this epidemic

Shipping label problems UK

Trying to print shipping labels today, I use a dymo printer with 4x6 shipping labels. For some reason when i buy my labels, it comes with a certificate of postage for online postage at the botton of the page. This does not fit on a 4x6 shipping label...

change of user ID

My user name has reverted to a previous one without my permission. What can I do, please

Being spammed with 'discount' offers

Ebay now has a policy of allowing sellers to spam potential buyers with 'discount' offers. They've done this with things on the watch list for a while, but are now seemingly doing it with things which have been simply viewed and not watched. I have t...

Downgrade account to personal - ACTION NEEDED

I've been trying for over 1 year to downgrade my account from Business to Personal.I've contacted ebay multiple times, but they say this is not possible.Sometimes I dont even sell 1 item a month, so there is no reason for me to have a business accoun...

Private Seller Fees Clarity Please

I just sold my first item and was charged 30p that I didn't expect. I read and re-read the fees pages (which would benefit from a simple case study calculation) before I listed but it wasn't a straight forward read with there being insertion fees, li...

Peter Barnes, Man City & England result.....

Sent 1980 Scotland v England & 1976 Man City v Newcastle U., League Cup Final programmes, and Man City FDC to Peter Barnes on the 20/3 and received all back signed on the 4/4. Buried these under some other papers and just found them.........

Delivery issues

Hi, just purchased a second hand USB receiver for a Logitech mouse, the seller had an option to pay just under £10 for next day delivery. On my emails from eBay it says estimated delivery today the 26th of April, now when I track the item it says est...

Changes in Postage charges

Hi all, I'm newbie to selling with Ebay, I had listed a number of items for all, working my way through the listing, descriptions, sizes, colour, photo etc., etc., then got to the postage options, I selected Evri, as I have used them many times, on c...

Item should have arrived by 16th april

Order item on 6th April for item to arrive by 16th still not arrived so I asked ebay to help as no response from seller ebay now said that sellers tracking shows its kn its way and they will leave it until may 6th not happy at all with ebay guarantee

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