Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Selling restricted items
I have had eligibility for several months to sell a restricted item as I met the criteria to do so and now suddenly my eligibility has been removed and I am being asked to reapply even though I still meet the criteria. What exactly is going on?
Resolved! So many scammers
OK so lately the amount of scammers have just been crazy. Im taking photos every step of the way before posting them. 1st scam attempt was a cracker !! So I sell a £1045 phone. Buyer had good feedback. I pack it up and get it ready to post next day. ...
Resolved! A Question about Business Account Address ?
Recently I have decided that its time for me to create business account as i wish to start self-employment however one of the things I have come across is that the address will have be public for business accounts.. (for example the address will be m...
Watch out soletraders
Im using my non-business account to post this one, but please be careful, sole traders. I recived spam mail the other day mentioning a business at my address. I found out later that day that, according to the company house, there is now a Pakistani r...
Funds on hold - item delivered and good feedback received
I started selling on ebay a couple of months ago after being a buyer for quite a few years. I got off to a good start selling some motorcycle / mtb parts.All was going well, until my last 2 items were sold and ebay are now withholding my funds.Both i...
Resolved! Buyer not collecting, do I get penalty if I cancel the order?
I have this buyer bought an item yesterday, he asked a time that we both agreed for him to come pick up. When it's time, I did not hear from him at all, then I sent him a message two hours past the time asked if he still coming, then he replied two h...
Selling a bike
I am thinking of selling one of my bikes. I would get a better price if I offered postage but reading all these scammer stories I'm a little reluctant to do so. However if I sell it collection only and allow the buyer to organise their own courier wo...
Selling in the UK only
Hello, I am new to Ebay and i want to set my default option To sell only in the UK,
Does Ebay have bot accounts of some kind?
Hi, I listed a pair of shoes for sale a while back and got a message from another ebayer asking for a pic of the size label, fair enough so I provided it. Never showed any further interest. When I had a new sellers promotion I relisted the same pair ...
Resolved! Selling
I am only able to list an item if I use incognito (at ebay's recommendation) Has anyone else encountered this please? I use Kaspersky antivirus (which apparently is trying to destroy the Western World judging by the replies I've had so far!) and it's...
Resolved! Watchers?
Got a feeling that most of the watchers on my items for sale aren't real. Does eBay display watchers on items so you keep them on the site in the hope they sell so they can have their slice of the pie? I say this as I've had the same amount of watche...
Resolved! Getting paid by ebay when I have sold two items a week ago
sold two items a week ago posted arrived not on old I have been paid for items before and after them...what can I do ?
Ebay refuse to remove negative feedback for events out of my control
Ok, so I dispatched a package via Royal Mail 48hr stardard delivery. Unfortunately, for some reason the buyers choice of collection point refused the package and ultimately Royal Mail then returned it back to me. Since the collection point refused th...
Informed email the air had been resolved and they hadn't and payments still on hold
I sold my iPhone 15 pro Max 31/1/24 through eBay and the payment is on hold which I didn't know about I had received an email today 8/2/24 that this had been resolved and I hope you are pleased with this decision I then found one of their agents what...
Item thought to be lost, buyer gets refund. Item turns up, buyer now won’t repay…!
I sent an item via Royal Mail Tracked 48 on the 27th of November. The tracking sat with the same information that it was stuck at a regional hub for over two weeks so the buyer raised a case and I issued a refund. I then opened a case with RM to reco...
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