UK eBay Community

can not open items on ebay it says server down, its our problem not yours

Is anyone having trouble opening items on my Ebay,,,,,, if I click on an iten l get a message say its not you its us our server is down, Sunday 28/04/2024 any one else having this problem

Order Cancellations Age Restricted Items

Hi Guys, I wonder if anyone can suggest how to resolve an issue where a buyer hasnt verified their age on an age restricted item. The cancel reason options are minimal and dont seem to cover this issue. I do know if I cancel the sale specifying it is...

Hpw to sort out fees on a cash sake

I cash sold an item to an ebay contact. I couldn't work out how to amend buy it nowso just ended the auction. I want to pay the fee to not get ebay banned. Any ideas?

Discount code PAYAY20

Having gone round and round looking for help I’ve ended up here. Probably the wrong place .The above discount code isn't working for me. I was trying to buy some finish dishwasher tablets which were over £47 from a site that is on the discount list b...

Clicking on bidding, buy it now, watch this item, make an offer buttons, not working

This has been an issue for a couple of days now, when you attempt to choose an option, a box (thin line) appears around the whole list of options but nothing is actioned. The wonderful website designers have probably changed or updated something to h...

live chat with eBay support

how do I get support with eBay staff as a live chat as there is a question regarding the new HMRC rules I'd like to find out about as what info I'm after isn't on the HMRC web link or the forum and I need to know the answer t my question B4 I start s...

getting help from ebay

I can no longer access the "phone us" button or the automative response on my ebay anybody any ideas?

eBay's false estimated delivery dates, now several messages from buyers not happy.

I have been going on about this issue like a broken record. I have reported it several times and even been on the community chat several times. Ebay claim the EDD's are working fine. They are not. Ebay are giving buyers delivery dates as same day del...

getting a random best offer on an item I wasn't watching

Hi Allso I had an item on my watchlist being sold by a seller in the uk , and the next day I got a best offer from a seller in USA who was selling an identical item ... I wasn't watching his item so was wondering how he was able to contact me with an...

Combining Postage

When buyers have won multiple items it will only allow up to 40 items to be processed together. How can I increase this number? I am selling 35 mm slides

Promote Listing

Accidentally hit the Promote Listing option when a window popped up suddenly. Any idea how I remove it as I don't want it on my listing! Thanks.

Warranty

I bought an Samsung flip phone for £200 back in September 2023. It had said in the ad it had 12 months warranty. I messaged the company about an issue of bot being able to be heard on my phone and had to keep putting it tmon loud speaker. Ive Google ...

ebay policy

Selling via ebay is not protected The buyer doesn't return the item, he just says it's damaged buyer outside the ebay needs refund policy .ebay is not helpful

Request for cancellation charge

I have received emails about charging the item that I can not sell yet.I called several times and inform you about this case but unfortunately it is not solved yet.I would be appreciate if you could please help me .

Resolved! One Word....

'Sausages'. Do carry on.:-)

unable to put a photo on ebay? What can I do?

I have an old set up and am unable to post photos. What can I do? I have lost my hubby of 63 years and have a lot of his fishing stuff to sell.

Contact eBay by phoné

Is there a phone number to contact eBay I can't find one thanks

Resolved! Gifs, pics and graphics

Now that we’re legitimate again, we could use a place for folk to post pics, graphics and animations that they’d like others to see. And this could be the very place. There’s only one rule. . . . . . don’t break any of the rules. Happy posting!

Resolved! Scammer back for round 2. Please sort this out once and for all eBay!

I have a recent post entitled "Buyer raises bogus refund claim. eBay chasing me. Buyer reported. How long until resolution?"... that tells the 1st t part of this story. I just sent the scammer a message that contains the following text that tells the...

Items being "returned" to me which I have no knowledge of

I have a limited company which I use for non-eBay work. Over the last several months, I've had at least 5 separate items 'returned' by post to my business name and address by buyers - particularly things like shower screen fixings but also some other...

Negative feedback given but has disappeared

I gave negative feedback to a seller for what he/she claimed i have not checked the parts comparrison chart !! I had done a comparrison check and the photo on the listing was what i wanted . I recieved a item that was poor quality and was not the ite...

Item arrived damaged

Hello, can somebody advise me please. I`m registered as a private seller. I sold an ornament on 23/04/24 and packed it all securely and covered it in bubble wrap but the buyer contacted me today to say the item arrived broken into 3 pieces and provid...

VAT charge on sale of item to United Sates

I've been told I am not suppose to be charged VAT on item sale to US. Yet on the 3 items I've bought & paid for I was charged. eBay could not verify yes or no and told me to consult my tax advisor.... Can anyone clarify yes or no to charges? So,far i...

Seller hasn't despatched

I bought and paid for a phone on Wednesday morning. I had an ongoing conversation with the seller about condition of the phone etc. I made a Best Offer and they came back with a counter offer which I accepted. The original listing said dispatches wit...

Duplicates?

I seldom run auctions - but was wondering, if I have 2 identical items can I put one in as an Auction and one as a BIN or would this be classed as duplicates?many thanks in advance!

Postage Refunds Narrative - new system

The postage i charge is £3.00 - i dont understand what ebay's new refund process is about - Purchase price £1.75, Postage £1.25. Very curious, trust deminishing rapidly. Review refundTotal refund to buyer£3.00Refund summaryRefund summaryTransaction d...

No Fees for selling Clothing?

So Ebay has abolished all fees for selling clothing on a private account. Now more than ever surely the clamping down of businesses operating from private accounts has to increase? I feel so sorry for those in this niche who trade legitimately as bus...

CATEGORISATION OF ITEMS FOR SALE FOR PRIVATE SELLERS

Is here any way as a private seller, we can categorise items for sale by type i.e. jewellery, furniture, collectibles etc. This would help buyers enormously to find an intem from a Seller by type rather than browsing through the all the sellers items...

"We looked everywhere." appearing on EVERY SINGLE PAGE (issue)

Over the last few days, while attempting to browse and search ebay normally, more than once I've encountered a situation where every function on ebay stops - and every single page I've visited (item listing, search page, My ebay Summary, Items won) r...

Cant leave Feedback

I want to leave feedback for an item I've purchased, but can't - what's happened with this? BTW my feedback is going to be 100% positive!

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