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I have one buyer complaining his purchase arrived "crushed to oblivion" and a second buyer claiming he only received half his order. Without going into detail I feel these are cheating. Is it best to take a hit and refund them, it's not a great amoun...
isit possible to retrieve old unsold listings which no longer appear on the current unsold list
a buyer asked me to combine postal charges which I areed to do but they have paid the full amount and I can't see how to refund or add the discount to the invoice
a buyer has asked me to combine multiple purchases and postage costs. I'm not sure how this is done. does the purchaser need to do anything to initiate the process for me to invoice them
Hi there.This is a first for me . Hermes tracking has reported a package I sent to the buyer as damaged in transit and not delivered.Does anyone have experience of this and what Hermes will do next if anything.I 've tried to contact Hermes on their w...
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