Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Hi, I'm preparing to list a couple of vinyl record job lots for collection only. I haven't done a 'collection in person' listing before, and feel rather nervous about how things could go (assuming a sale, of course). It seems a bit 'Wild West', with ...
Today I received a return. Item sold, iPhone 15 pro, brand new and sealed. The reason for returning was that the phone doesn't switch on at all. When I received the return, the package contained a packet of wipes and 3 batteries, I assume to help mak...
So in the last couple of months I sold quite a lot of phones and I had a small supply of brand new sealed phones. With these, I've had a nightmare on eBay. Some of them were bought by genuine buyers but around half were by fraudulent buyers. They wou...
I sell my own stuff which I have collected over the years. I always state the itemsare used and describe the condition and add plenty of photos. I do not accept returns because of the way I list the items in depth. However I have a buyer who is claim...
A buyer offered £2 then £2.50 on an item I was selling for £4+postage. I counteroffered £2.63 and he accepted, choosing the cheapest available postage option. Later he claimed that I sent an empty box and lid but not the item itself. I definitely inc...
I recently sold an apple display monitor worth over £1400. The buyer intially messaged me saying it was a gift for a friend and "he happen to have a windows system and after connecting this display he keeps on getting flicker screen and he’s not able...
There's a buyer who has purchased an item from me, they won the auction. Looking in their feedback i saw this note: 'Clearly a scammer. changed address last minute, claimed it didn't arrive right at the deadline for the claim. Just look through the f...
Hello I posted an item interntionaltracked to a buyer in Italy using the eBay postage system. The parcel has been returned as "unable to deliver". The buyer says the address must have been wrong (even though it's the one they supplied to eBay). They ...
Hi. I sold an item on Ebay the other day. It was a model kit of an aircraft and in the listing I stated that I could not guarantee the decals would be useable due to the age of the kit. The buyer contacted me on the day it arrived to say that he wasn...
IS EBAY ALLOWING SELLERS TO BE SCAMMED, NO PROTECTION FOR US!?A buyer made a false claim against me 4 MONTHS after delivery...I sold a NEW battery for a cordless drill. It was delivered on 5th December, but now 4 months later in April I get an eBay c...
Hello. A buyer has contacted me through eBay messaging, advising me that the used hard drive I sold him a couple of weeks ago has minor faults with it. He has used CrystalDiskInfo to scan the disk which is advising him it has 3 bad sectors. However, ...
The Buyer in this case says he was only partly refunded even though my records show that each item on the order was fully refunded. He has therefore refused to refund me in full. Is there a method on eBay to raise this matter as a case so it can be p...
Buyer messaged me saying item arrived broken. I looked at courier claim policy which says that only the sender can make a claim but very specific photos have to be included. I messaged buyer requesting these photos and she said that she "doesn't thin...
I sold an item for £550.Got a message from the buyer saying he received an invoice from Parcelforce of £108.36 for Import VAT and that he was not planning on paying these costs, asking me to pay them or the item would need to be returned as not descr...
Hi I'm a novice seller on eBay and occasionally sell things, mainly gaming stuff. I recently posted an item worth about £100 via Royal Mail 48 last week. It was supposed to be delivered on Thursday last week, anyway considering the bank holidays, it ...
