Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
sign in text on mobile phone
when i tried to log in in my account via text on my mobile phone , i receive an sms from a ... local mobile phone number!! i didnt fill the text and the next two times i tried to get a text , the smss was sent to me form 2 !! other different local mo...
I click on one of my auctions and it comes up like the picture i have posted
can any one help I click on my auctions and get this not just my auctions but any ones. My daughters mobile is ok when she tried. Mine was fine till this morning thanks
My ebay uk account keeps thinking I am ebay.com US account.
I haven't been able to sell anything as each time I sign into my ebay uk account (which is fine) and then I click on sell to sell an item, it takes me onto the sign in page again. This is when the problem starts because when I sign in the second time...
Authenticator sending back sold item
I’ve just recieved a message that my sold item is being sent back to me due to the condition not being right. My item was proved to be authentic but the authenticator is claiming that there are holes in the box for the sneakers I’ve sold. The box was...
Click & Drop & eBay SKU
As of today, Royal Mail Click & Drop is pulling through an entirely different SKU from eBay. No idea where this new SKU is coming from but it means have to manually apply weights & formats all over again. Has eBay added new SKUs to items or is this a...
Can't create variations on any item in game controllers and attachments. Bug?
For some reason, I can't create variations on any listing I have in the "Controllers & Attachments" category. This isn't in a category where variations are not allowed. I have created plenty of variation listings in this category with no issue. This ...
Why does the Android app require me to be signed into Google Play?
Whenever I open the eBay app, it redirects me to a page telling me to sign into Google Play. I don't want to be signed into Google. I don't like Google.Is there a way around this? The eBay app is useful but I'd rather do without it than be pressured ...
My ebay account
Can't use my account properly you want photo identification to log back in I never had a passport and my drivers licence is without a photo because of its age. How do I use my eBay account without it logging out every time I start to use it. can you ...
Invalid Start Time
So I listed an item and set the auction start time for yesterday evening. Today I needed to amend the listing (as eBay had randomly removed GSP). However eBay won’t list the edited version because it contains an online start date which is in the past...
Auto Relist Toggle Vanished
I woke up to a new layout for eBay listing on my iPhone and I’ve just noticed the toggle to autoreliet or not has vanished. I have no idea whether it will now automatically relist or not. In this case I don’t want my item relisted as it is in its las...
Cant open app ,google play says it is not supported have tried to update and reinstalled app .same h
App is not supported by Google play have tried update and reinstall but still the same
App not working
App not working, says update and won't. Just stuck in a loop of trying to update and it saying it has the latest version. Whatever you did put it back the way it was
Unable to List
I was suddenly unable to list earlier today and have now been without the ability to list, revise listings and edit drafts for several hours. I have tried resetting cookies, history, cache, restarting my Mac, logging out and in, tried on an iMac and ...
How to remove "Shop similar" from "my eBay watchlist" "ended" page?
The title says it all. Help please
Ebay is broken
Listing - weird letters and numbersSimple delivery - broken - incorect prices - rip offAI - should be nice and easy - not working - regardless if delete cache or history - works on phone though - not sure how long for as another apple udate tonight.E...
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