Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Switch to mobile site problem.
Hello, This morning, I went on my mobile phone. The ebay page was different but this has happened before. I use the classic version. I go to an item I have 'recently looked at' on my listings, scroll to the bottom of the page and click to 'switch to ...
Multi-buy discount tool not working?
I am noticing the Multi-buy discount prices are not displaying in listings or on the adverts while scrolling. It used to show the discounted price when buying 2 or more but now it's not showing, is that intentional or is this an issue?
Cannot login - need to change phone number
I have an issue and eBay support are of little help.The issue - I have another eBay account that I use occasionally.I recently changed my phone number, and thought I updated new number everywhere.But completely forgot to update it on that account - n...
Unable to checkout
I need to pay for an item. All goes well and when I select confirm payment it’s just hanging, nothing happeningive tried with PayPal and the same thing is happening
Screen Layout Suddenly Changed
Today the way ebay is laid out on my screen has suddenly changed - and I HATE IT! I suppose it is so it looks better on a mobile phone - but I stil luse my pc - and have no intention of swapping my large monitor for a tiny mobile screen. Anyone know ...
International combined postage issue
I have 5 lots won from a buyer in Thailand. Ebay will let me issue a combine invoice to include all the items, only 2.In relation to the other 3 items I get the following message"Invoices cannot be sent for items where eBay manages all or part of the...
Ebay suspend all Global Shipping Program purchases from UK to US and Canada
The winning bidder on one of my items that finished yesterday (May 15 2025) was based in the U.S. He messaged to say he was unable to complete his payment through the Global Shipping Program. He received a message from ebay stating the seller does no...
Can’t refund a buyer
I can’t refund a return - it keeps just signing me out .. is the system down?
Failed messages
I have been trying to message a seller to get an invoice but the messages fails all the time, been doing it now for over two months.
No photos uploading
I have listed 3 items late this afternoon ,the last item I listed the photos are not showing in my listing,so I cancelled the item and relisted and took more photos,the photos are not showing in my listing , what’s happened?it obviously cost me to li...
Hi
eBay won't load for me??
Shop video upload error
Attempting to upload a shop video upload gives the error "Page loading error, refresh to try again." File is within permitted size.
Can't upload photos for a new listing?
Anyone else know how to resolve this please? I've cleared cache etc.. I use the ebay app.
Resolved! New listing issue.
Photos aren't loading when creating new listing. Posting in hopes ebay will fix the issue seems to be happening to alot of people right now.
App / Browser cant upload listing photos when selling
Here we go again with the CONSTANT bugs technical issues & glitches. Photos not uploading in app or ANY browser ( chrome/ firefix/ samsung etc ) . 100% an Ebay issue. It's not our devices. When are they going to fix. Such a huge inconvenience to thou...
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