Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Electric Saw, trying to sell without success
Trying to sell electic saw, E-bay won't allow even with age verification - help?
How to remove "Shop similar" from "my eBay watchlist" "ended" page?
The title says it all. Help please
Messages
Help! I am fed up with struggling with messages!Please will someone show me how to navigate ebay's awful messages layout?I don't seem able to select the sent from the received - there's no "inbox" or "sent" any more.I didn't think ebay's infernal tin...
Does eBay hate their customers or will they finally fix the endless new tabs issue?
Please can we have this option, pictured below, in our account settings so it stays to our taste? I am so fed up with closing tabs every time I go on eBay. I don't want eBay to open anything in a new tab ever!I am not the only one who gets fed up wit...
Problems formatting description in drafts
When I create a listing in Drafts I use bold and coloured text for title and a few other headings. Today when publishing listings, I find that other sentences have been altered to appear in bold or coloured text. Also, line spacing is not as I arrang...
Clock change bug? - Duration 7d + 1 hour
Previously I understood that when the clocks changed your auction would still run for the full duration, so if I started an auction at 1700 today then taking into account the clocks going back it would finish at 1600 on the 27th. However today I list...
App not working
App not working, says update and won't. Just stuck in a loop of trying to update and it saying it has the latest version. Whatever you did put it back the way it was
Resolved! How to contract eBay & speak to a REAL PERSON
Funds on hold, anyone else having issues with this? Each item I sell we now have to wait 2 days after confirmed delivery, annoying but fine, however the issues I'm having a week after tracking shows the item is delivered my funds are still 'held' Had...
Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}
I'm getting this message on nearly every item I try to buy, even on UK items, I have checked with sellers and others dont have an issue and the items can be purchased from a different family members account account without issue, location is not bloc...
"List Faster" not working correctly
I posted re this a few weeks ago but notice this is still not working sometimes and I have also found many of my listings even though I have ticked the selected boxes when it comes up "List Faster" it is not changing the specifics to what I am tickin...
Don't Pay For Royal Mail 'Next Day Before 1pm' - It's A Con
Royal Mail tracking said parcel was received at the local sorting office at 8:02 and went out for delivery at 8:29. Next thing I get a message saying the delivery had failed because the 'address was inaccessible'. I've been sat here waiting for it wa...
Saved Sellers: "Note to self" has gone!
When I buy something, and might use the seller in the future, I put them in my Saved Sellers and then use the Note to Self feature to describe what I bought. I've noticed problems over the last weeks with actually typing into the NtS box, where you c...
buying a cordless jigsaw
whaT THE HECK IS GOING ON IM TRYING TO BUY A DEWALT JIGSAW BUT IT WONT LET ME SAYING I HAVE TO FILL IN MY CARD DETAILS AGAIN WHICH HAS ALREADY BEEN DONE
Item Descriptions Broken When Format Options Are Used
In the last few days, it appears that someone has broken the listing descriptions functionality. Here's an example of the issue. If I type this exactly as you see it below:Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor...
Switch to mobile site problem.
Hello, This morning, I went on my mobile phone. The ebay page was different but this has happened before. I use the classic version. I go to an item I have 'recently looked at' on my listings, scroll to the bottom of the page and click to 'switch to ...
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